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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.6
1,288 Reviews

1,288 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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October 22, 2023

Handled an unusual request with no issues. Kept me updated on progress. Price was fair. More

by Howard14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Gordie Boucher Ford of Kenosha responded

Hello there, we strive to make sure you have an amazing experience at our dealership. Your satisfaction is important to us! Please don't hesitate to reach out to us if there's anything more we can do!

October 21, 2023

Staff was great. Service was quick. Liked the video of the service they sent me More

by larrytime2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Gordie Boucher Ford of Kenosha responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future

October 21, 2023

I dropped my car off at 7:30 am for an 11:30 am appt to get two new tires and two recalls done. I said I needed it back by 4:30 pm at the latest. I was told no problem. At 3:00pm I got a text with a video More

by SWEETJFOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bradford Titone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Gordie Boucher Ford of Kenosha responded

Hi there, we regret to hear that your experience with us was not a more positive one. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Belal Barakat, at 262-697-0700 so that we can make this right.

October 19, 2023

This was the first time I used them. I needed a trans service for my f150 and all was good Michael said he would give me a discount and he did. More

by mike042576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Gordie Boucher Ford of Kenosha responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

October 18, 2023

Bradford was very professional. He explained everything prior to and after the service on my Ford Fusion. He also made recommendations on upcoming service. More

by tuttis.fences.0r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Gordie Boucher Ford of Kenosha responded

Hi there, we're so glad you enjoyed working with Bradford! We will be sure to share your kind words with him! We're looking forward to your next visit with us!

October 18, 2023

We Always get great service from Belal, Jessica, Bradford, Larry, Mike, and the rest of the service dept. staff. More

by MFSTARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Beesley
Oct 26, 2023 -

Gordie Boucher Ford of Kenosha responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 11, 2023

Great communication! Worked with us to find savings in completing our repairs. Scheduled service for another car right away. More

by CSINGSANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Oct 28, 2023 -

Gordie Boucher Ford of Kenosha responded

Hi there, we strive to make sure you have an amazing experience at our dealership. Your satisfaction is important to us! Please let us know if we can ever help you in the future.

October 06, 2023

They have. always been very good to me I believe I’ve been coming there now for 6 years. More

by WILLIAM.KLEINMARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Gordie Boucher Ford of Kenosha responded

Hi William, your wonderful feedback and rating mean a lot to us. We appreciate your loyalty to our dealership and look forward to seeing you next time!

October 06, 2023

They help you out and try to get you the best deals. People are nice to work with. More

by MSATO2009@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott N
Nov 01, 2023 -

Gordie Boucher Ford of Kenosha responded

Hi there, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

October 06, 2023

Bradford and his team did a great job on repairs this last visit as always. Thank you for always remembering to give me my military discount. I appreciate Gordie Boucher’s exceptional service! More

by Mpiccolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Gordie Boucher Ford of Kenosha responded

We are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We do hope we can be of assistance in the future. Take care!

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