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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,224 Reviews

1,224 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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May 25, 2023

What Others Say Boucher Auto Group is TOP NOTCH in the service department! Scheduled a routine oil change service counter was a very nice glad i came here first time will be back More

by mario28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 25, 2023

Very helpful in finding the exact car that I wanted A lot of patience and understanding a very nice clean environment and a lot of cars to choose from This is the third car I've bought from here I love this More

by CHRISBICANIN15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team, Chris. We're glad to hear we delivered such a great experience!

May 23, 2023

Boucher Auto Group is TOP NOTCH in the service department! Scheduled a routine oil change for my Bronco and intended to wait while the service was performed but the service crew was running about More

by HELFJANET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Petersen
May 25, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you so much for your kind words, Janet, and for taking the time to leave us this wonderful feedback!

May 22, 2023

Michael did a great job taking care of me. He eagerly took actions to address our concerns. More

by markdg6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Gordie Boucher Ford of Kenosha responded

It's great to hear that we were able to help you out, Mark. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Kenosha!

May 09, 2023

Always friendly, efficient, and knowledgeable. I was impressed with the new video taken while working on my car More

by ROANNEJ54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember names but none of the above
May 10, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gordie Boucher Ford of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

April 28, 2023

The young lady that set up the service was exceptional, with a very nice personality The service was quick. More

by wfiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Petersen
May 02, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your feedback with us. Denise and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 27, 2023

Great work from the Service writer down to the tech. I look forward to having my vehicle serviced here moving forward. More

by ROBBLA111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Gordie Boucher Ford of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Kenosha, we look forward to having you as a valued customer for many years to come!

April 26, 2023

Staff are great. Service is slow due to the need to order most parts. The on-line reservation system is bad. Again, staff and finished product are great. The rest is More

by DOUGLASHANEY31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear your feedback. Thank you again for choosing Gordie Boucher Ford of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

April 24, 2023

Process went very smooth. Everyone was nice and polite. Staff are always knowledgeable and caring. More

by ARIESBABY1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 20, 2023

Gordie Boucher provided fast, friendly service and also had a loaner vehicle in place. They applied seasonal discounts which I wasn’t even aware of to save me money. More

by CWC1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Beesley
Apr 20, 2023 -

Gordie Boucher Ford of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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