Gordie Boucher Ford of Kenosha - Service Center

great, awesome,outstanding,freindly,to the point, service with a smile, looks for great deal to help you save money up front. no hidden cost . with a smile, looks for great deal to help you save money up front. no hidden cost . More

They told me I needed around 2300 in parts and labor. I had to order the 1000$ up front and they would contact me when the part came in. a week an a half later I heard nothing. Took the car to another I had to order the 1000$ up front and they would contact me when the part came in. a week an a half later I heard nothing. Took the car to another center and they suggested I start with a simple break line flush first. I had my car serviced elsewhere for A LOT less, car is working great. Another thing that I was disappointed with- after charging me 170$ to look at what is wrong, they gave me my car back COVERED in bird poop. Pros: Ford did have professional service members and they did refund me my money back for the part. More

Just wonderful people there, very helpful, extremely nice people in the whole building. Just amazing! people in the whole building. Just amazing! More

Did the work in a timely fashion. The shuttle service is very nice and convenient. The shuttle service is very nice and convenient. More

Mike is one of the best in the area to deal with, my dad and myself see him for any services etc. I would not hesitate to send someone to him. He is top notch at taking care of you! and myself see him for any services etc. I would not hesitate to send someone to him. He is top notch at taking care of you! More

Always great service everyone is always professional. Had recall preformed in a very quick timeframe at dealership. Waited 6 months for parts Had recall preformed in a very quick timeframe at dealership. Waited 6 months for parts More

Car in for service due to engine light being on. Took 2 weeks for repair and cost $2300 to repair. Picked up the vehicle and drove it home and engine light came on again before I got home. Had to ta Took 2 weeks for repair and cost $2300 to repair. Picked up the vehicle and drove it home and engine light came on again before I got home. Had to take back in for another day to find the technicians had not properly cleared the codes from previous problem. More

MY CAR WAS IN THE SERVICE CENTER FOR ALMOST 3 WEEKS AND A HALF I HAD TO CALL FOR UPDATES ON MY C TRUCK FOR WHICH I SHOULD HAVE GOTTEN A CALL ALEASE ONCE A WEEK OR SOMETHING. POOR COMMUNICATION HALF I HAD TO CALL FOR UPDATES ON MY C TRUCK FOR WHICH I SHOULD HAVE GOTTEN A CALL ALEASE ONCE A WEEK OR SOMETHING. POOR COMMUNICATION More

Professional service from kind and caring staff always making sure the customer is informed and making sure all concerns are taken care of Just Plain old GREAT Service! Hard to find in todays world making sure the customer is informed and making sure all concerns are taken care of Just Plain old GREAT Service! Hard to find in todays world Thanks More

Everyone was friendly and professional. Everything was explained to me, and I felt like they were happy to help. Everything was explained to me, and I felt like they were happy to help. More