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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.5
1,224 Reviews

1,224 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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September 27, 2022

Great and quick service. Everyone was polite and explained what was being done and what needed to be done in the future. More

by mayer53839
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica beesley
Sep 27, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 27, 2022

Took my f150 to get cool packs replaced, that went great but within a couple weeks one of the new coil packs went out again was told there was a 3 week wait for a loaner vehicle, my truck was my only means More

by CHITOWNHILLBILLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Yager
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Gordie Boucher Ford of Kenosha responded

Providing a positive experience is our top priority, so we're disappointed to hear about your experience. If you would like to discuss further, please give us a call. We would love the opportunity to touch base with you and address your concerns.

September 27, 2022

Excellent Service, I was treated with respect and dignity from Penny answering the phone when I called initially to David, Belan, Bradford and the service folks who worked as a team to assure my needs were t More

by RCANNON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Beaudoin. Six Stars
Sep 27, 2022 -

Gordie Boucher Ford of Kenosha responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon!

September 26, 2022

I have been to Boucher Ford a number of times for service since buying a vehicle there. The service dept. staff are always cordial and the service provided allows us to recommend the overall experience at More

by RFMDANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Beesley, service consultant.
Sep 27, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Kenosha.

September 16, 2022

Easy process all together with service and paperwork. Not to mention didn’t cost an arm and a leg like i thought. fast with A1 service. Thank you More

by Teishamlinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Verhagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica , Sanford McLaughlin
Sep 16, 2022 -

Gordie Boucher Ford of Kenosha responded

We are very happy to hear our service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 15, 2022

The appointment was scheduled at a time that was convenient to me. The service was exceptionally prompt and professional and all were most courteous. More

by WAYNE.SOBCZAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Gordie Boucher Ford of Kenosha responded

Wayne, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 14, 2022

Quick and easy, very knowledgeable and professional service. Thanks for the follow to my question. More

by BOBBYWRIGHT9670
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Beaudoin, Jessica Beesley
Sep 15, 2022 -

Gordie Boucher Ford of Kenosha responded

Bobby, Thank you for choosing Gordie Boucher Ford of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 12, 2022

Dealership excellent, Tristy and Sal amazing Ford Escapes awful! Will not be buying a ford again after these 3 years. More

by EENER692000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristen Cairo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pappalardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you for choosing Gordie Boucher Ford of Kenosha, your feedback and rating mean a lot to us. We're glad Tristy and Sal were able to help. Please give us a call if we can help address any of your vehicle concerns. Belal Barakat, Service Manager 262-697-0700

September 09, 2022

Sales were great Took my car in ( one of three I purchased in the last three years) and they left off all the bolts on both guards underneath the car. I noticed them While I was getting gas .the f More

by PHILLIPL09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Haley Van Buren
Sep 15, 2022 -

Gordie Boucher Ford of Kenosha responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here and encourage you to give us a call at your convenience to further discuss your visit. Thank you for your time, and hopefully, we can get to the bottom of this. Belal Barakat, Service Manager 262-697-0700

September 09, 2022

I like that they explained what had to be done and that we were able to pick up the car the same day. More

by Daconard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Gordie Boucher Ford of Kenosha responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Ford of Kenosha. We appreciate your business and hope to see you again soon!

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