Gordie Boucher Ford of Kenosha - Service Center

They run a clean shop. Always friendly, quick to service you and very through. Great customer service! Always friendly, quick to service you and very through. Great customer service! More

No issues with the Service tech I worked with, Bradford, he was very good at communicating with me on the issues at hand but the overall experience with the amount of time that the repair too was a little o he was very good at communicating with me on the issues at hand but the overall experience with the amount of time that the repair too was a little overdone. I understand they repair may have been a longer one but each time I reached out for updates it was the same answer; saying the car is beginning work and should be a few days. I called 3 or 4 times and each time the response was the same. So it just felt like they were saying what they needed to in order to get me off the phone. Like I said this is not directed at the service tech I was working with but more of the process of keeping the customer up to date. More

working with Karen was a great experience she is an asset to your fleet service to your fleet service More

Like new chairs and wifi. Thes service was more prompt than it has been in the past. Thes service was more prompt than it has been in the past. More

Everyone in the service department was very polite and accommodating. First rate service as well. accommodating. First rate service as well. More

The day that I had my 2021 Ford F-150 serviced at Boucher Ford in Kenosha,Wis. was a very pleasant and good day. The young lady that spoke with took great care and gave attentive service to me . She explaine Ford in Kenosha,Wis. was a very pleasant and good day. The young lady that spoke with took great care and gave attentive service to me . She explained the Car Care plan I had and got me in and out quickly. She makes it enjoyable to come there. More

Thank you for being so very quick and very efficient! My experience was very nice! Thank you! My experience was very nice! Thank you! More

Had my 2016 F150 towed in for unscheduled repairs. Bradford in Service Dept. kept me informed on repair progress, found and installed a new starter in under 1-week. Tristin in Sales also followed up Bradford in Service Dept. kept me informed on repair progress, found and installed a new starter in under 1-week. Tristin in Sales also followed up with me. Everyone is helpful and friendly. Bought 4 cars here so far and will buy and service my next car at Gordie Boucher too. More

Always receive great service friendly staff. I always bring my truck back to the dealership I always bring my truck back to the dealership More

Ease of making appointments. amazing turnaround time on service . kept me up to date on the repairs amazing turnaround time on service . kept me up to date on the repairs More