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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.6
1,280 Reviews

1,280 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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July 15, 2022

I set up an appointment for Wednesday at 7:00am for an oil change and recall work. I dropped the car off Tuesday night so they could start right away on Wed. I was called Wednesday Afternoon and they to More

by Talley1
Recommend Dealer
No
Employees Worked With
name not here
Aug 09, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to let us know about your experience. We're sorry for any frustrations we may have caused you. Reviews such as yours help us determine what can be worked on here at the dealership. Please contact our GM Sal Pappalardo at 262-697-0700 to discuss the matter further. Again, thank you for your feedback. We hope that you will give us another chance in the future.

July 15, 2022

Service tech was awesome and extremely helpful- I will make sure I use him again. More

by ZACHWT
Recommend Dealer
Yes
Employees Worked With
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Gordie Boucher Ford of Kenosha responded

Thank you!

July 09, 2022

Everyone was very helpful. Full explanations of workings of my car heater. Very nice waiting room. More

by LINDAG312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Gordie Boucher Ford of Kenosha responded

We appreciate it, thank you Linda!

July 08, 2022

The service personnel were friendly and accomplished the oil change in good time. The check out was very helpful in getting our points to help pay the bill. More

by schold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Beasley, Lauren Haak
Aug 09, 2022 -

Gordie Boucher Ford of Kenosha responded

Thanks for the review!

July 06, 2022

Great service dept. Would be nice if they included a car wash with all services More

by Lisaann20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Van Buren, Danny Rivera
Aug 09, 2022 -

Gordie Boucher Ford of Kenosha responded

Thanks for the feedback!

June 30, 2022

Jessica was great. She explained maintenance performed, test results, and what would be expected on next visit and how much it will cost. Whole process only took about More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Aug 09, 2022 -

Gordie Boucher Ford of Kenosha responded

Thanks for the review, Cindy!

June 29, 2022

Jessica Beesley was kind prompt and very cute in fact everyone is very kind and seemed like they enjoy there jobs makes it a pleasure to go there More

by Bubbabstlouis1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Brel sleey
Aug 09, 2022 -

Gordie Boucher Ford of Kenosha responded

Thanks for the review!

June 29, 2022

Our associate was absolutely amazing! So helpful and got us in and out quickly. He even helped us with the car seats. More

by SHOREYL2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Gordie Boucher Ford of Kenosha responded

We appreciate the kind words, thank you!

June 27, 2022

Awesome people in both Sales and Service! Jessica in service took care of my vehicle and even gave me a discount! More

by Travis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Aug 09, 2022 -

Gordie Boucher Ford of Kenosha responded

Thanks for the review, Travis!

June 23, 2022

They have kept our cars running well! We use them for both our Ford and Lincoln service needs. More

by DNDGROVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Gordie Boucher Ford of Kenosha responded

We appreciate it, thank you!

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