Gordie Boucher Ford of Kenosha - Service Center

Went in for a fast lane The Works service . I was in and out in 30 minutes . Free coffee and water in the waiting room . I was in and out in 30 minutes . Free coffee and water in the waiting room . More

Very fast service, was in and out of there in a very short period of time short period of time More

Tech Drew and Service Advisor Larry solved my problem! Car noises are notoriously hard to diagnose and eliminate but they did it. Larry kept me informed throughout the process. So happy to be a custome Car noises are notoriously hard to diagnose and eliminate but they did it. Larry kept me informed throughout the process. So happy to be a customer of Boucher. Thumbs up!!!! More

They do a great job with communication and are very accommodating! Loved Jessica, she went through everything with me! accommodating! Loved Jessica, she went through everything with me! More

Service person was extremely courteous. They got me an appointment when the dealer I bought my Explorer from couldn't be bothered. I unfortunately do not remember the name of the gentleman who I dealt wi appointment when the dealer I bought my Explorer from couldn't be bothered. I unfortunately do not remember the name of the gentleman who I dealt with. More

Great service. Everyone was very nice and patient with me. I will definitely be coming back! me. I will definitely be coming back! More

David is exceptionally customer service oriented. He was my service Department contact previously for maintenance on the Ford Explorer as well. He gives excellent updates and kept me well informed on both o my service Department contact previously for maintenance on the Ford Explorer as well. He gives excellent updates and kept me well informed on both occasions. He made sure that I understood what was done and associated costs as well as service that will be needed in the upcoming months. He is very thorough, conscientious, personable as well as polite. It was really a pleasure to work with him. Overall friendly staff, clean waiting area with free coffee and a timely shuttle back home and pick up. More

The Service Tech was very knowledgeable in answering any questions I had. The Boucher employees have always been very friendly whenever I have been to the dealership. questions I had. The Boucher employees have always been very friendly whenever I have been to the dealership. More

Good communication of vehicle status throughout the service I had. Everyone is also Very friendly service I had. Everyone is also Very friendly More