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Gordie Boucher Ford of Kenosha - Service Center
Kenosha, WI
1,362 Reviews
Today:Open today 7:00 AM - 7:00 PM
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1,362 Reviews of Gordie Boucher Ford of Kenosha - Service Center
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November 11, 2021
Can only say good things about the service department. Efficiently & professionally operated, friendly & courteous and friendly staff. Bonus: if there are any discounts or coupons available for any regu Efficiently & professionally operated, friendly & courteous and friendly staff. Bonus: if there are any discounts or coupons available for any regular maintenance or repair done, they apply it automatically reducing your bill. More
by L Dietrich
Verified CustomerEmployees Worked With
November 10, 2021
Quick and thorough service for my appointment for "the works". Results were explained and questions were answered. works". Results were explained and questions were answered. More
by NANCY_JOHN_BOLDT
Employees Worked With
November 09, 2021
Very nice, efficient, service was friendly. Got my car back same day. A little expensive back same day. A little expensive More
by TBSURGICAL
Employees Worked With
November 08, 2021
The service was what I’ve always experienced at Boucher. They always let you know what’s go on with your vehicle. They always let you know what’s go on with your vehicle. More
by GOFYSH114
Employees Worked With
November 06, 2021
Our service guy David did an amazing job helping us. We had a snag with our warranty for my husband's F150 and he went above and beyond in troubleshooting with the right personnel to solve this problem. Em had a snag with our warranty for my husband's F150 and he went above and beyond in troubleshooting with the right personnel to solve this problem. Employee of the year for sure!!!! Thanks again David!! More
by hammillstacey
Employees Worked With
David
November 05, 2021
Despite unbelievable road construction in front of their location in Kenosha, excellent people and service. location in Kenosha, excellent people and service. More
by TTMARIE288
Employees Worked With
Other Employees :
Haley Van Buren, Danny Rivera
November 02, 2021
First of all. I have no issues with the reps I dealt with. They were professional and explained what was going on. My issue is with what had to be done. The panel that had to be replaced (because it with. They were professional and explained what was going on. My issue is with what had to be done. The panel that had to be replaced (because it fell off on the road in Iowa) had fallen off 2 previous times and had to be reattached. It is a systemic issue with the F 150. I don't even mind having to pay the $400 for the panel. I do, however think that $100 for four fasteners is way out of line. I'm also upset about the $160 labor fee to reattach the panel since I was also having a works done and the panel had to come off anyhow for the oil change. The other issue is the ridiculous requirement to replace my lug nuts because the pretty chrome caps expand over time and can't be turned with a standard lug wrench. Really? Another $180..... I've been bringing my 2 fords to this dealer for a long time. Again, no issues with the personnel but these parts issues are making me think I need to look at another manufacturer. More
by ASFLLM66
October 28, 2021
Great experience and professional customer service. Scheduling online allows me to fit on my calendar. Most important it's affordable. Thanks Scheduling online allows me to fit on my calendar. Most important it's affordable. Thanks More
by MJKOVA
Employees Worked With
Everyone was great. Dont recognize faces in pictures
