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Gordie Boucher Ford of Kenosha - Service Center

Kenosha, WI

4.6
1,287 Reviews

1,287 Reviews of Gordie Boucher Ford of Kenosha - Service Center

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March 02, 2021

helpful, friendly and honest. timely service, great pricing. accommodating and prompt with returning the vehicle. will use them again and recommend them to friends and family More

by Eck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Gordie Boucher Ford of Kenosha responded

Thank you for the review!

March 02, 2021

Excellent service as always. Had some bubbling on my three year old car hood paint and Ford agreed to replace entire hood. Love my Ford. More

by PAUL5952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Belal Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bradford Titone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Kaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Van Buren, Danny Rivera
Mar 29, 2021 -

Gordie Boucher Ford of Kenosha responded

Paul - it was our pleasure! We are thrilled to hear you are loving your Ford!

February 28, 2021

I know nothing of Boucher Ford other than Mike Yager in the service dept. I worked with Mike a little over a year ago and I just worked with him on 4 recalls on my Explorer. He is extremely attentive and More

by Monica H.
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Gordie Boucher Ford of Kenosha responded

Monica - we are thrilled you enjoy working with Michael!

February 26, 2021

Service and sales Donnie were helpful and very informative! Great customer service! As well as the young lady at the cashier window. Thank you so much! More

by LINALOPEZ1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Mar 29, 2021 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing!

February 24, 2021

Work was scheduled quickly. The history of the truck is reviewed. The work order was carried out on time. The people are friendly and the price is more than fair. More

by GRANDPAROGNSTAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Mar 29, 2021 -

Gordie Boucher Ford of Kenosha responded

Thank you for the review!

February 24, 2021

Great service Reps, great mechanics, and literally a joy to deal with; made every attempt to deal quickly with any problems that popped up and were always polite and courteous, THANK YOU!! More

by ARTDUKOVIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Gordie Boucher Ford of Kenosha responded

Thank you for the positive review!

February 24, 2021

Lindsey, Rebecca, and Todd were terrific. I appreciate their friendly demeanor and their helpful attitude. Having a 25 word minimum is a stupid requirement. There I said it. More

by ljegrubb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey, Rebecca, Todd
Mar 29, 2021 -

Gordie Boucher Ford of Kenosha responded

Thank you for the positive review!

February 24, 2021

Service was ok had to wait 20 min. Before my truck was signed in. Happy my Truck was serviced, Not happy my truck was not washed. More

by ERNPAM1986
Friendliness
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Mar 29, 2021 -

Gordie Boucher Ford of Kenosha responded

Thank you for the feedback and review. Please reach out to our Service Manager, Belal Barakat, at 262-697-0700 to discuss the missed car wash.

February 23, 2021

My Ford Edge was in for it's 5,000 mile oil change, tire rotation, and multi point checkup. Haley was the technician that waited on me, she was very pleasant and reviewed the after service report card upon More

by Pjjakubowicz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Van Buren
Mar 29, 2021 -

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your experience with us!

February 20, 2021

came there for service no loaners available..took my name and number they said they would call me,, never called i called a week later,they nhad me wait another 2 weeks. took car in they called said problem More

by Dleavitt12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bradford Titone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Gordie Boucher Ford of Kenosha responded

Good News - Your parts came in and our Service Manager should be contacting you this week to set up an appointment. Please feel free to reach out to us at 262-697-0700 if there is anything else we can do for you.

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