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Gordie Boucher Ford of Menomonee Falls

Menomonee Falls, WI

4.6
1,619 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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N88 W14300 Main St

Menomonee Falls, WI

53051

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Showing 1,619 reviews

November 26, 2019

Great Service! This dealership takes care of my fleet vehicles and they are always honest and accommodating! Great work by Charles in the service drive and Joe is s More

by GMICHELI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jubran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Pluegiers
November 26, 2019

Frustrated that fluids weren't filled and hood was damaged When I got the "Works" package, it was supposed to include the topping off of all my fluids but my radiator fluid which was low was not topped off. M More

by KEN.FISHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert
Jan 02, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

We're very sorry for any frustrations we have caused you, Ken. We would like to go the extra mile to make things right. Please reach out to our Service Manager, Michael Schulz, at 262-255-9010 when you have the opportunity. We hope to hear from you soon so we can begin working towards earning your business back.

November 26, 2019

service work initial oil change. This was the initial oil change and everything went well. Appointment was on time and took about one hour to complete. I have no complaints More

by TLUEDKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Schwister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Schwister
November 26, 2019

Always a pleasure to have my vehicles serviced at Boucher Fo I have been having my vehicles serviced at Boucher Ford for many years & am very pleased. The service department has always treated me right. I have More

by DBARGHOLZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Schwister, Dylan Holtz
November 26, 2019

Going beyond I would like to say thank you to Charles forgoing beyond and getting my service scheduled in on a last minutes notice. He was very helpful and always More

by badboyvids
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
November 24, 2019

My fiancé and I were hoping to receive quality service and expertise to find our next car in a timely fashion. Thomas Pruski at Boucher Ford exceeded all of our expectations. Tom was genuine and cared abo More

by Austen F
Recommend Dealer
Yes
Employees Worked With
Thomas Pruski
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2019

Very nice staff The staff was very friendly. Emil had a lot of energy which I appreciated his speed in buying a new car. They followed up many times making sure eve More

by paigek86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emil English
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2019

My sales experience was wonderful. My old car was sick and not worth saving so I needed to replace the old girl. Jeff Schwister came to my rescue. He found me a certified pre owned Taurus that had a wonde More

by glsprong
Recommend Dealer
Yes
Employees Worked With
Jeffrey Schwister
November 17, 2019

I decided to trade my Ford Edge in for a Ford Taurus. It was a seamless process at this dealership. I was surprised at how great it was. My salesman, Emil English, had the car ready and I signed the stack o More

by Listondd
Recommend Dealer
Yes
Employees Worked With
Emil English
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2019

2 hour oil change and no truck wash Just had my first oil change on my 2019 Raptor. I arrived at my appointment 10 minutes prior to my arranged time. Was told the service would take ar More

by jwirth23
Recommend Dealer
No
Employees Worked With
Jeffrey Schwister
Nov 21, 2019 -

Gordie Boucher Ford of Menomonee Falls responded

I am sorry for your experience, we strive to do our best, so please contact me directly so I can rectify this. Dylan Holtz- New Car Manager 262-255-9010

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