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Gordie Boucher Ford of Menomonee Falls

Menomonee Falls, WI

4.6
1,449 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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N88 W14300 Main St

Menomonee Falls, WI

53051

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Showing 1,449 reviews

May 08, 2024

They worked hard to find the vehicle I wanted with all of my must haves. More

by redntra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Samp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hoeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Roll
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jeff Samp General Sales Manager 262-225-9010

May 03, 2024

Easy transaction with a good business. Did most of the work from home then picked the car up More

by MELYBEL2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Schwister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milan Fridl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Here at Gordie Boucher Ford of Menomonee Falls, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Jeff Samp General Sales Manager 262-225-9010

May 02, 2024

My last visit for service many employees came in and out of the waiting area grabbing a coffee or just passing through. Not one person greeted me. Also when the work was done. On my ride home I smelled b More

by ROSE2917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Schiewe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who work on my truck
May 06, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't happen again. Alex Hienz Service Manager 262-225-9010

May 01, 2024

I wanted to express my gratitude for Robert's outstanding service during the drop-off and pickup. His detailed work and friendly demeanor truly showcase his commitment and professionalism, giving me confiden More

by Loomis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your very kind review. Robert and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Menomonee Falls. Alex Hienz Service Manager 262-225-9010

April 30, 2024

Boucher Ford is a dependable service provider. I will always take my Ford to be worked on at Gordie Boucher. More

by mark-barb91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gregovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Hienz Service Manager 262-225-9010

April 27, 2024

Friendly, courteous and helpful service advisor (Mike) and shuttle driver (Bob). Definitely would recommend them. More

by camel0915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gregovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Hienz Service Manager 262-225-9010

April 26, 2024

Robert is very professional Good communicator when problems arose. Listened to the concerns and followed up appropriately More

by bajr18181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to hear that Robert provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

April 25, 2024

They were always good to work with when buying a new vehicle and took care of my service needs More

by Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your very kind review, Dean. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Menomonee Falls. Alex Hienz Service Manager 262-225-9010

April 22, 2024

Terrible service. Was told I have an oil leak. Took to another garage. Which I was told I do not! There’s oil everywhere because of sloppy work done by the techs! They More

by sadieck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Krueger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Alex Hienz Service Manager 262-225-9010

April 22, 2024

Always a pleasure to work with service department. Very friendly and explains all work to be done. More

by DMATUSEWIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alex Hienz Service Manager 262-225-9010

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