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Gordie Boucher Ford of Menomonee Falls

Menomonee Falls, WI

4.6
1,806 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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N81 W12920 Leon Rd

Menomonee Falls, WI

53051

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Showing 1,806 reviews

March 28, 2026

Open communication, gave me a rental car, quality repair. The service was great and the repair was explained well with pictures and videos More

by ALEX.LEONARD
Recommend Dealer
Yes
Employees Worked With
Angelo Gagliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Gagliano
Mar 28, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for highlighting Angelo’s open communication, the rental car availability, and the clear photo and video explanations of your Ford F-150’s repair. We’re pleased the quality of work and the seamless experience met your expectations. Melvin Ehnert melvin.ehnert@boucher.com

March 28, 2026

Very satisfied and like the valet service Will definitely do more services with Gordie Boucher Menomonee Falls More

by ainakjd
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
Mar 28, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

It’s great to know our valet service met your expectations. Robert appreciates your feedback. We look forward to caring for your Ford again. Melvin Ehnert melvin.ehnert@boucher.com

March 27, 2026

Thanks He was on time. Did the recall timely, it was all good. Very good More

by DALEBUSS
Recommend Dealer
Yes
Employees Worked With
Angelo Gagliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Gagliano
Mar 27, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for letting us know the recall was completed promptly. Angelo and our team are glad we could get you back on the road on time. We appreciate you bringing your Ford to us. Melvin Ehnert melvin.ehnert@boucher.com

March 26, 2026

The service writers were friendly and nice. My oil change, tire rotation and window programming took 3 hours! Seems excessive. More

by JG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Pleugers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Melvin Ehnert melvin.ehnert@boucher.com

Mar 30, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Melvin Ehnert melvin.ehnert@boucher.com

March 25, 2026

Great experience from setting up test drive on line to financing in and out quickly More

by Jdcartwright70
Recommend Dealer
Yes
Employees Worked With
Chris roll
Mar 26, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Pleased to hear scheduling your online test drive and financing process were quick. We’re happy we could streamline everything for your Ford Edge and get you back on the road without delay. Melvin Ehnert melvin.ehnert@boucher.com

March 25, 2026

Great experience so far. I haven't purchased yet, but I plan to. I visited to have maintenance on my vehicle, and also checked out a new car. Robert Jeanes has been excellent More

by MKEMom6
Recommend Dealer
Yes
Employees Worked With
Robert Jeanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norma Ocasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelo Gagliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Hello, we’re glad your maintenance visit went smoothly and you enjoyed exploring a new vehicle. Robert has been happy to share information and answer your questions without any pressure. We look forward to helping you when you’re ready to make your purchase. Jeff Samp General Sales Manager 262-225-9010

March 24, 2026

Good experience with professional approach. The new facility with the drive in service center and customer waiting area was also appreciated. More

by Rspfund
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
Mar 24, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We’re happy to hear the professional approach made your Ford F-150 service a positive experience. It’s great to know our new drive in service center and waiting area worked well for you. We look forward to your next visit. Melvin Ehnert melvin.ehnert@boucher.com

March 24, 2026

Service was good I liked the video they text you on what the problem was More

by JMOLNOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your thoughts on working with our service team. We're happy to see, based on your rating, that Tim delivered such a great experience! Melvin Ehnert melvin.ehnert@boucher.com

March 20, 2026

Easy to make a service appointment. Feedback on my problem was excellent. Robert Krueger was very responsive. I appreciate the personal touch Robert offered. More

by erstremlow
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Krueger
Mar 20, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

It’s great to hear scheduling your Ford Escape service was smooth. We’re glad Robert’s responsiveness and personal touch met your expectations. We look forward to assisting you again. Melvin Ehnert melvin.ehnert@boucher.com

March 19, 2026

Excellent Everything with the dealership is great Tim is an excellent person and asset to the dealership More

by DeLynnWynn69@gmail.com
Recommend Dealer
Yes
Employees Worked With
Tim Cesar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Cesar
Mar 20, 2026 -

Gordie Boucher Ford of Menomonee Falls responded

We’re delighted to hear everything went smoothly with your Ford F-150 service. Tim will be thrilled to know you appreciate his efforts. We appreciate your feedback and look forward to your next visit. Melvin Ehnert melvin.ehnert@boucher.com

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