Back

Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,126 Reviews

1,126 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

Sort by
December 27, 2019

Fast and Friendly Service The service that I received yesterday was fantastic, I was greeted the moment I pulled in,and the wait did not seem long at all. More

by mclean9869
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Knope
Dec 27, 2019 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing about your positive experience with our Service Department!

December 27, 2019

Oil change/brakes Charles is the best. He organized all my car needs and made sure that everything was done correctly. Great service is why I keep coming back . Also More

by Hollytickner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles and Bob.
Dec 27, 2019 -

Gordie Boucher Ford of Menomonee Falls responded

Holly - It is great to hear both Bob and Charles were able to take care of you and make your experience with us a good one! We look forward to your next visit!

December 24, 2019

New tires Robert in Service is always very helpful and friendly and willing to explain things to me. I ask for him when I bring my car in. More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert in service
Dec 26, 2019 -

Gordie Boucher Ford of Menomonee Falls responded

It is wonderful to hear Robert was able to assist you, Mary! Please don't hesitate to contact us if there is anything else we can assist you with!

December 24, 2019

Best Service Department Everyone in the service department goes above and beyond to attend to my service needs. I wouldn’t change a thing. I’ve never had service this good fr More

by JWEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob in service. Bob the driver.
Dec 26, 2019 -

Gordie Boucher Ford of Menomonee Falls responded

It is a pleasure reading your kind words! Thank you for sharing!

December 23, 2019

Great Service . Very friendly. They got me in and out in less time than estimated. Could not have done a better job. Thank you to the entire service staff! More

by troy.harkness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember their names
Dec 26, 2019 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for the review, Troy!

December 23, 2019

Service is good but The work they do seems to be good but the demeanor and lack of people skills of Robert turns me off a bit. When there was an unexpected fix discovered More

by ERICZWICKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Dec 26, 2019 -

Gordie Boucher Ford of Menomonee Falls responded

Eric, thank you for your feedback. We would like the opportunity to discuss this situation further. Please contact our Service Manager, Michael Schulz, at 262-255-9010. We value your business and understand there is always room to improve so we hope to hear from you soon.

December 23, 2019

Service oriented Robert and the team were great. Communicated throughout, offered shuttle service and helped explain what was to be done. Excellent customer service, h More

by MCOUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Dec 26, 2019 -

Gordie Boucher Ford of Menomonee Falls responded

We are so happy Robert and the rest of the Boucher Team were able to make your experience a positive one!

December 23, 2019

Friendly service and desire to please the customer Very satisfied with local Menomonee Falls Boucher Ford. My Service Representative Robert Krueger is great to work with and I intend to maintain this More

by GB55555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
Dec 26, 2019 -

Gordie Boucher Ford of Menomonee Falls responded

It is great that Robert was able to assist you here at Boucher! We look forward to your next visit!

December 21, 2019

Quick Robert Krueger at the Monomonee Falls service dept. is a diamond! Knowledgeable, experienced in customer relationships. I have worked with him since I More

by Rcolo1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
Dec 26, 2019 -

Gordie Boucher Ford of Menomonee Falls responded

We appreciate you taking the time to write this review and share about your great experience with us!

December 19, 2019

Unimpressed! Service Tech Mercedes was a delight to work with, unfortunately for her the Mechanics attention to detail and Ford parts cost are ridiculous. The mec More

by krbjr1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mercedes
Dec 26, 2019 -

Gordie Boucher Ford of Menomonee Falls responded

We are very sorry for any frustrations we may have caused you. Please contact our Service Manager, Michael Schulz, at 262-255-9010 so we can discuss this situation further and make things right. We hope to hear from you soon.

...
108
...