Gordie Boucher Ford of Menomonee Falls - Service Center

Thr team was very helpful and contacted me as soon as they had an estimate of the repairs needed. They also accommodated my schedule for my son's school drop off and pick up schedule. Much appreciated! they had an estimate of the repairs needed. They also accommodated my schedule for my son's school drop off and pick up schedule. Much appreciated! More

Always quick to help when there’s an issue. Easy to deal with. Very pleasant. Easy to deal with. Very pleasant. More

Fast and courteous service, very professional. Would definitely go back again for any future repairs. Would definitely go back again for any future repairs. More

The fact that you all pick up the car and bring back is great!!! Craig was great! He threw me off just a bit when he did not initially want to follow up on my repair coverage and he texts more than talking great!!! Craig was great! He threw me off just a bit when he did not initially want to follow up on my repair coverage and he texts more than talking/calling but then he pulled it together and for that completely grateful! More

Great service that we can always trust. Fair pricing and they always do a great job. Fair pricing and they always do a great job. More

Craig is WONDERFUL. He is a wonderful person and so patient. He kept me informed and he like family now! We love Craig He is a wonderful person and so patient. He kept me informed and he like family now! We love Craig More

3 stars - they sent me a video text showing my vehicle oil change in progress but 4 hrs later still hadn’t called saying it was complete. And when I did get my vehicle I was overcharged, but corrected whe oil change in progress but 4 hrs later still hadn’t called saying it was complete. And when I did get my vehicle I was overcharged, but corrected when brought to their attention. More

I was having an issue with the intelligent access locking/unlocking system on my 2019 Ford Mustang and contacted my dealership on November 6, 2024. I talked to Angelo Gagliano to set up an appointme locking/unlocking system on my 2019 Ford Mustang and contacted my dealership on November 6, 2024. I talked to Angelo Gagliano to set up an appointment. Due to a planned trip, I had to reschedule for 11/19/24. Angelo greeted me, completed the paperwork, immediately offered me a ride home, Throughout the day text messages to keep me informed. Angelo contacted when my Mustang was ready and offered to have it delivered to my home - 40 minutes away! My service appointment was a breeze with no negative issues. Angelo provided great customer service as did the entire of the Boucher team. The intelligent access system "turned off" when the 5 year old battery was replaced. More

From the very first phone call to when the two gentlemen picked up my truck, which was great service to when I was in the area and stopped by and talked to Chuck to when the two gentlemen brought my truck b picked up my truck, which was great service to when I was in the area and stopped by and talked to Chuck to when the two gentlemen brought my truck back it was awesome More

Gordie Boucher Ford is a first-rate dealership offering excellent service and really great and helpful service department. I have always been satisfied with their work. excellent service and really great and helpful service department. I have always been satisfied with their work. More