Errick Clay
Errick Clay at Gordie Boucher Ford of Menomonee Falls

Errick Clay

Express Service Advisor

Gordie Boucher Ford of Menomonee Falls

N81 W12920 Leon Rd
Menomonee Falls, WI 53051

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4.9
42 Reviews
4.9

42 Reviews

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42 Reviews of Errick Clay

July 22, 2026

Dealership Rating
Employee Rating

Tried to charge me 179. 90 for a belt when my water pump replacement. Which was under warranty. Now if you guys wanted me to pay for just a belt when ok but to charge me the More

by engine08retired
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tim Cesar

July 17, 2026

Dealership Rating
Employee Rating

Mel, Eric, and Charles are very helpful and knowledgeable in the commercial service division. I have 2 commercial vehicles and am a regular service patron. Jonas in the mobile service division is also a grea More

by Bill Champion
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Charles Pleugers, Andy Budd, Mel Ehnert , Jonad Stidham - mobile service technician

Jul 17, 2026

Gordie Boucher Ford of Menomonee Falls responded

We appreciate your continued trust in us for servicing your Ford E350. We’re glad Mel and Charles have offered helpful, knowledgeable support, and that our mobile service team continues to meet your needs efficiently. Your recommendation means a great deal to us. Jeff Samp General Sales Manager 262-225-9010

July 10, 2026

Dealership Rating
Employee Rating

Errick Clay is one of the most upbeat, easy going service advisors that I've ever met. He is most certainly an asset to Boucher's organization. Keep up the good work ;) -Carlee B More

by CARLEE
Recommend Dealer
Yes
Jul 10, 2026

Gordie Boucher Ford of Menomonee Falls responded

It’s wonderful to hear Errick’s upbeat approach made your Chevrolet Silverado 1500 service visit enjoyable. We’re pleased he provided such positive support for your needs. Please reach out whenever we can assist with future maintenance. Jeff Samp General Sales Manager 262-225-9010

July 09, 2026

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Happy the new building now takes class a motorhomes. Thorough inspection and appreciated the videos. Quick turnaround too. Overall a pleasant experience from start to finish. More

by B Schultz
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 09, 2026

Gordie Boucher Ford of Menomonee Falls responded

We’re thrilled our new facility can now accommodate Class A motorhomes and that Errick provided a detailed inspection with informative videos. We’re glad the turnaround was swift and your Ford service went smoothly from start to finish. Thank you for sharing your positive experience. Jeff Samp General Sales Manager 262-225-9010

June 18, 2026

Dealership Rating
Employee Rating

Work was done in the time frame discussed and all repairs were thoroughly communicated through the duration of the process More

by Marriott Construction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Pleugers

Jun 18, 2026

Gordie Boucher Ford of Menomonee Falls responded

We’re glad our team completed your Ford repairs within the agreed timeframe and kept you informed throughout the process. Your five-star rating means a lot to us. Thank you for trusting us with your vehicle. Jeff Samp General Sales Manager 262-225-9010

May 23, 2026

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Great service, quick easy! Definitely recommend! Staff was informative, helpful, friendly, and knowledgeable. The video of the service was great! More

by SHAWN.HOFSTETTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2026

Gordie Boucher Ford of Menomonee Falls responded

We’re happy our team could make the service on your Ford F-250 quick and clear, and that the video overview added value to your visit. Thank you for recommending us, and we look forward to helping you again. Jeff Samp General Sales Manager 262-225-9010

March 01, 2026

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Employee Rating

Well I came for F150 o get a Oil change and I been for other services Repairs And the Service Technician does a fine Job getting Me in for Service . Thank You Broucher Ford 🙏🏿👍🏿👍🏿 More

by Nelsonck.cn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 01, 2026

Gordie Boucher Ford of Menomonee Falls responded

Hearing that our technicians could get your Ford F-150 in quickly and provide reliable service is fantastic. We appreciate your trust in us to care for your truck and look forward to serving you again. Thank you for taking the time to leave a review. Melvin Ehnert melvin.ehnert@boucher.com

February 06, 2026

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Employee Rating

Took care of my car by coming to our apartment. Tech was very helpful and pleasant to work with. More

by Douggsmith1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Bey

Feb 06, 2026

Gordie Boucher Ford of Menomonee Falls responded

It’s wonderful to know our mobile service team could handle your Ford Fusion Hybrid right at your apartment. We’re glad the technician was so helpful and pleasant to work with. Thank you for the five-star rating, and we look forward to assisting you again.

December 07, 2025

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Employee Rating

Nice guy did a great job will come back For more work. Thank you all More

by BILL@BURKI.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

Dec 08, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Melvin Ehnert melvin.ehnert@boucher.com

August 03, 2025

Dealership Rating
Employee Rating

Like the door to door service, the video explaining issues. Follow up and promptness of getting and returning car More

by Janea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Driver was very nice

Aug 03, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Hienz Service Manager 262-225-9010

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