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Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,121 Reviews

1,121 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

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January 26, 2022

1stI thought that they had the battery in stock. That’s what I was told. But after the technician removed the old battery we found out they did not have a snack and they have go to the warehouse to pick up More

by Carylmayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike, the service writerAnd Marshall technician both were great, Mike Schulz, Mauricio Morales, Alex Bair
Mar 24, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for taking the time to share your experience! We appreciate your business.

January 26, 2022

They got me in fast, and the price was very reasonable. I was taken home by a shuttle and picked up when the job was finished. Loved the shuttle driver too... very nice guy. More

by reinhard0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recall their names
Mar 24, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

We're happy we were able you provide you with the best possible service. Take care!

January 26, 2022

first time working with Ford, i'm very impressed. They did shuttle me to work and picked me up within a few hours. explained everything, i will work with them again More

by Francisca.Terrazas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bri Vail
Mar 24, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Francisca- we are happy we could make your experience a positive one! Thank you for your business.

January 25, 2022

Popped a tire nearby on cold winter day driving with 74yo mother. Pulled into service dept. Was back on road in less than an hour. Everyone was SO helpful and kind! Thank you. Excellent Service. Caring Peo More

by Afespersen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Schulz
Mar 24, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your business! We are glad we could get you back safely on the road! Take care.

January 24, 2022

`Service was excellent. Sales tax was calculated incorrectly; $2.5845 should have been rounded down, not up. More

by KENHASS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

We apologize for the inconvenience and hope we can be of service to you again in the future! Thank you for your business.

January 22, 2022

I drive 20 miles to come to this dealership despite there being one closer to my house. They have a kind and knowledgeable staff. They always have excellent customer service and answer any questions I may ha More

by Kozkitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2022

Gordie Boucher Ford in Mental Falls has always treated me fantastic. From buying vehicles to the service department. When ever I take my vehicles in for service I’m met with a very friendly and courteous ser More

by Michael Hoffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Kerby
January 19, 2022

Robert was friendly and professional when explaining what was done to the vehicle and went out of his way to make it a pleasant experience for me. More

by GGARSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

We are glad we could help you out!

January 17, 2022

Mike in the service department was great to work with and did an outstanding job. More

by kerturner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gregovich
Jan 20, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for leaving us such a wonderful review!

January 17, 2022

They listen to you and assist in getting you taken care of properly. They also help you understand what is being requested to be completed and what can wait till a later date. More

by PCRIBBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bri Vail
Jan 20, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

We are so happy to hear you had a positive experience with our team!

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