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Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,121 Reviews

1,121 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

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December 30, 2021

Only disappointment is they said they were going to wash my vehicle and didn't. The gentleman who came to tell me it was washed and done. Went out to my vehicle and it was still dirty. There wasn't one drop More

by TRAJAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Have no idea who I worked with.
Jan 07, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your feedback!

Jan 09, 2022 -

TRAJAN responded

The overall experience was good. Everyone was courteous and helpful. I'm sure they will correct their mistake next time.

December 30, 2021

Everyone was polite and respectful. They took good care of our car. They offered shuttle service which I was very happy with. The shuttle service people were polite and nice people. The garage was clean an More

by Ford fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick, Bob, Mauricio Morales
Jan 07, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for the review!

December 25, 2021

Quick, great communication, just great people! Kate was awesome and texted me right away when the car was ready More

by jfrasier32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Baackes
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2021

I would not go any we’re else for service, Robert is the best advisors More

by PAULWITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2021

Each time I came to have my car service I get what is needed and the representative also uses any coupons available to make the cost easier for me More

by BRENDA Williams Pearson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schulz
December 23, 2021

Had several recalls and they fixed all in a timely manner. Every employer was courteous making the customer service great. More

by BDARLENEANGIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2021

I have been taking my vehicles to this location for my entire life and do not plan to stop. I trust their service department and their dealership as a whole. I won't go anywhere else. They treat me like f More

by ERINMALONE73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Baackes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauricio Morales, Alex Bair
December 22, 2021

Great service, kept me informed on repairs and offered loaner vehicle when things didn’t go as planned. More

by emmer.mark
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2021

Customer service is good. But have to watch what they tell you. Do your own research as well. More

by jkoppelman8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2021

Air bag recall taken care of in a timely way. Also ordered a new keyless entry switch. More

by zakpez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gregovich
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