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Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,175 Reviews

1,175 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

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January 04, 2022

I had an annoying problem with my 2016 F150. The windshield wipers would not shut off completely remaining in the intermitent mode. Service person Mike was professional and my truck was ready when I More

by jeffreygosseck
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike (don't know last name)
Jan 07, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

We're glad to hear service was able to assist!

January 02, 2022

Service writers and team are good at what they do. They have always been helpful and give the best deal possible. More

by Cjlyneis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

We appreciate the review, thank you!

January 01, 2022

The people were professional, friendly and concerned about my needs. The information about future service needs is appreciated. More

by MFWICHNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gregovich
Jan 07, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for the review!

December 30, 2021

Only disappointment is they said they were going to wash my vehicle and didn't. The gentleman who came to tell me it was washed and done. Went out to my vehicle and it was still dirty. There wasn't one drop More

by TRAJAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Have no idea who I worked with.
Jan 07, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your feedback!

Jan 09, 2022 -

TRAJAN responded

The overall experience was good. Everyone was courteous and helpful. I'm sure they will correct their mistake next time.

December 30, 2021

Everyone was polite and respectful. They took good care of our car. They offered shuttle service which I was very happy with. The shuttle service people were polite and nice people. The garage was clean an More

by Ford fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick, Bob, Mauricio Morales
Jan 07, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for the review!

December 30, 2021

Service is Top Notch all employees including salesman like Tim & Jeff even greet you. I would definitely recommend this dealer to everyone More

by BERKAJASON85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Schulz, Mauricio Morales, Alex Bair
Jan 07, 2022 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for the review!

December 25, 2021

I would not go any we’re else for service, Robert is the best advisors More

by PAULWITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2021

Quick, great communication, just great people! Kate was awesome and texted me right away when the car was ready More

by jfrasier32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Baackes
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2021

Had several recalls and they fixed all in a timely manner. Every employer was courteous making the customer service great. More

by BDARLENEANGIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2021

Each time I came to have my car service I get what is needed and the representative also uses any coupons available to make the cost easier for me More

by BRENDA Williams Pearson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schulz
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