Nicholas Baackes

Parts and Service at Boucher, are Top Notch. Best Around, Period. Charles in service, is my go to, for all my 40 pickup fleet. Lucas in Parts, goes above and beyond for me. Best Around, Period. Charles in service, is my go to, for all my 40 pickup fleet. Lucas in Parts, goes above and beyond for me. More

by benkierzek Verified Customer Verified Customer

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We have our Ford vehicles serviced at Boucher when required. Both the Parts and Service Departments are staffed with knowledge and experience personnel. required. Both the Parts and Service Departments are staffed with knowledge and experience personnel. More

by TERRYGARRINGER1956 Verified Customer Verified Customer

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They Worker Don’t Greet Customers At All Sone People Speak And Other Don’t Do Better Speak And Other Don’t Do Better More

by TENNILLEHUDSON37 Verified Customer Verified Customer

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Gordie Boucher has an outstanding service department they get the job done to 100% satisfaction. I would recommend Gordie Boucher to family and friends. get the job done to 100% satisfaction. I would recommend Gordie Boucher to family and friends. More

by DCHRIS67883133 Verified Customer Verified Customer

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The entire experience was great. The individuals were courteous & all listened to what my needs were on my vehicle. The individuals were courteous & all listened to what my needs were on my vehicle. More

by Jamesh Verified Customer Verified Customer

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I had an oil change, tire rotation, coolant & transmission flush and when I left the dealership, I heard a noise. I drove home and then back to work the next morning when the noise got louder. I transmission flush and when I left the dealership, I heard a noise. I drove home and then back to work the next morning when the noise got louder. I find out that they didn't fully attach the underguard protector! I had to make an unplanned trip back into the dealership to have them fix it. They put a new underguard on. Question I have, how can you not fully notice to reattach this guard when you are finished servicing a vehicle? I am glad it didn't come off on the highway and damage my truck or someone else's vehicle! It was really ridiculous going back to Boucher to get this redone. Also, this was not the first time our family had this happen to! My daughter had this happen this spring! More

by TBAUER9 Verified Customer Verified Customer

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My service advisor was very assertive about my 2017 C-Max hybrid needed a transmission flush when I brought the car right n for oil change the week before. Almost immediately after dropping off car and have hybrid needed a transmission flush when I brought the car right n for oil change the week before. Almost immediately after dropping off car and haven been driven home I received a call from dealership stating my car was ready for pickup because my vehicle did not need this procedure. Upon returning to dealership I asked service advisor if my car had already had procedure done or if my type of vehicle did not require it, considering I had bought the C-Max used and was unfamiliar with vehicle. He stated he was told my car didn’t need flush, but didn’t know why and then rushed off to get my car without further details added. Though service was prompt and professional I am uneasy with the fact I was sold something I didn’t need and then when I requested a simple explanation I was not offered one. There are plenty of Ford dealerships in the area and I’m a little on the fence on whether or not if I’ll return. More

by jeffschultz425 Verified Customer Verified Customer

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Service advisor was very knowledgeable. All needed services were performed satisfactorily and within time promised. All needed services were performed satisfactorily and within time promised. More

by jeffschultz425 Verified Customer Verified Customer

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The Service Dept explained what is included in 60k maintenance including what is high priority. maintenance including what is high priority. More

by LUDETUNES Verified Customer Verified Customer

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Had the car for two days before they looked at it. Needed water pump & thermostat with a flush. All good now. Needed water pump & thermostat with a flush. All good now. More

by BOUDNIKB Verified Customer Verified Customer

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