Gordie Boucher Ford of Menomonee Falls - Service Center

The staff was very pleasant and helpful, especially the shuttle driver, who went out of jisway to make sure I got a ride back to the shop to pick up my car. shuttle driver, who went out of jisway to make sure I got a ride back to the shop to pick up my car. More

Robert was very professional and courteous to my needs. He called and asked if I wanted my mustang washed. He mentioned that they use brushes which I did not want. Then called when vehicle was done and set He called and asked if I wanted my mustang washed. He mentioned that they use brushes which I did not want. Then called when vehicle was done and set up a courtesy ride back to the dealership. Bob the driver called me and gave me an estimate time to pick me up. Thank you. More

Dealer was very accommodating with my request. After installing the box cover Jeff S showed me how everything works! Loved the breakroom with various refreshments. Overall excellent service. installing the box cover Jeff S showed me how everything works! Loved the breakroom with various refreshments. Overall excellent service. More

Great service! Bri explained everything to me and called me to approve additional work. No surprises. The work was finished in the promised time. And the car was washed and perfectly clean. me to approve additional work. No surprises. The work was finished in the promised time. And the car was washed and perfectly clean. More

Easy to schedule, prompt service and very friendly staff. Was told about needing rear brakes and they handled the repair within just a couple hours. The shuttle service is so helpful. Bob is great! Was told about needing rear brakes and they handled the repair within just a couple hours. The shuttle service is so helpful. Bob is great! More

They provided very good service. The maintenance and repairs were done on time. The shuttle service from and to dealer was very good and prompt. repairs were done on time. The shuttle service from and to dealer was very good and prompt. More

Have always been treated great at the Menomonee Falls location when it comes to service. My questions are always answered and Mercedes is always on top of things and gives a personal touch to the service location when it comes to service. My questions are always answered and Mercedes is always on top of things and gives a personal touch to the service by remembering returning customers by name. More

Super friendly, and knowledgeable staff. Fast service!! They did a great job explaining all our options. We will definitely be back for all our service needs. They did a great job explaining all our options. We will definitely be back for all our service needs. More

Excellent service, very fast, easy to schedule and very convenient. The staff was very friendly and a pleasure do to business with. Will be back again. convenient. The staff was very friendly and a pleasure do to business with. Will be back again. More