Gordie Boucher Ford of Menomonee Falls - Service Center

Fast and easy and convenient. The Service was great, in and out. I would definitely return to this location for more service in the future. and out. I would definitely return to this location for more service in the future. More

Had to reschedule the appointment, but it's running fine. They were able to fit in an oil change also. Their inspection verified that a few wear items need replaced. They were able to fit in an oil change also. Their inspection verified that a few wear items need replaced. More

Great service . This was my first service experience with this dealer. I have a good impression with their friendly attitude. Bob is very enthusiastic toward service. I will definitely come back to them for this dealer. I have a good impression with their friendly attitude. Bob is very enthusiastic toward service. I will definitely come back to them for future service. More

Brought in my new 2020 Escape (purchased here) in for "the works" service. I booked my appt online which was a very efficient process. I waited in their comfortable customer lounge and my service was co "the works" service. I booked my appt online which was a very efficient process. I waited in their comfortable customer lounge and my service was completed within 30 minutes. Everything was checked over, oil changed, fluids topped off, lights and wipers checked, and tires rotated. I had enough Ford points to cover the whole thing and I'm good for another 5K miles. :) More

Took the vehicle in because the engine light went on. I gave them paperwork from AutoZone. They made an adjustment on the gas inlet and reset the vehicle. They told me to watch if it comes on again bring i gave them paperwork from AutoZone. They made an adjustment on the gas inlet and reset the vehicle. They told me to watch if it comes on again bring it back and run the test again with a half tank of gas. In the end there was no charge. I was shocked. I will always use these guys like I do for my oil change and tire rotation very honest and fair company. More

We had the water pump and driver side seat fixed. Both under warranty. That all went fine. But now pur A.C only blows hot air. under warranty. That all went fine. But now pur A.C only blows hot air. More

As usual the customer service advisor Mercedes was exceptional. The mechanic staff took great care of my truck, this is why I will continue to use you as my preferred dealership. Thank you for your se exceptional. The mechanic staff took great care of my truck, this is why I will continue to use you as my preferred dealership. Thank you for your service, and great commitment to customer service. #MercedesNeedsARaise. More

Robert in service is why we keep going back to the dealership excellent Communication from him easy to work with calls if something has changed. Military discount as well at the end helps alot to dealership excellent Communication from him easy to work with calls if something has changed. Military discount as well at the end helps alot to More

Sales and service here are always fantastic. Mercedes has always been a great advocate for me as a client and made sure everything was done properly always been a great advocate for me as a client and made sure everything was done properly More