Gordie Boucher Ford of Menomonee Falls - Service Center

I had a leaking transmission that was making terrible noises on my 2020 Explorer. All other dealership I had called (including the one I leased the car from) pushed my service out by at least a month, a noises on my 2020 Explorer. All other dealership I had called (including the one I leased the car from) pushed my service out by at least a month, and couldn't help me in the meantime. Mercedes in the service department KNEW I should not be driving myself and my kids around in that car and got me in right away and set me up with a loaner vehicle from a local car rental place. They fixed my car in less than a week (over a holiday weekend as well!) and I was back in my car. I can't say enough good things about Mercedes and her colleagues in the service department! Got this baseball mom back on the road, safely hauling kids around! More

Friendly, professional and efficient service! I always take my Ford vehicles to the folks who know them best. Boucher Ford has never let me down. Keep up the great work! take my Ford vehicles to the folks who know them best. Boucher Ford has never let me down. Keep up the great work! More

purchased my F150 here, and it's the only place it's ever been for service. Great folks too! I'l buy and service my next one here also. been for service. Great folks too! I'l buy and service my next one here also. More

Entire staff was very friendly very little waiting time for an oil change which I appreciated. Vehicle was washed at no charge. Definitely would return for an oil change. for an oil change which I appreciated. Vehicle was washed at no charge. Definitely would return for an oil change. More

The csr was awesome !!!Prompt courteous professional The csr was awesome !!! Prompt courteous professional Thank you 😊 😷✌️ I used to be a Chevy guy! But brain mickey the salesman ! Present this ran The csr was awesome !!! Prompt courteous professional Thank you 😊 😷✌️ I used to be a Chevy guy! But brain mickey the salesman ! Present this ranger idea! It was love at first sight! I didn't even test-drive! Purchased with faith in sales & ford ! Now I have awesome service at Gordie Boucher! Thx Bri ! Your on it ! Like Tina says simply the best ! More

The work performed was a standard oil change with PM at 30k mileage. I was able to inspect an air filter before replacement. The process was seemless 30k mileage. I was able to inspect an air filter before replacement. The process was seemless More

I have been a long standing customer at Gordie Boucher Ford in Menomonee Falls. I primarily only contact Charles Pleugers for all my service needs because Charles, without a doubt, goes above and beyond e Ford in Menomonee Falls. I primarily only contact Charles Pleugers for all my service needs because Charles, without a doubt, goes above and beyond each time I've brought a vehicle in to be serviced. In fact, I feel horrible that I have not left feedback about Charles until now! And it's not just Charles, quite frankly, everyone in the Service department seems to know who I am and they are always so welcoming and helpful. Hands down, this is only service center I recommend to anyone. I send my friends, family members and even strangers to Charles for all their service needs! More

What a great service department. Customer is number 1. So easy to deal with and they work within your schedule. I will forever have any and all service work done at this dealership. Thanks for everythin So easy to deal with and they work within your schedule. I will forever have any and all service work done at this dealership. Thanks for everything. More

Service maintenance on my 2018 Ford Focus. It only took a hour to do the oil change rotate tires and do a safety inspection on my car. Brianna Vail was a very welcoming person in the service Department. hour to do the oil change rotate tires and do a safety inspection on my car. Brianna Vail was a very welcoming person in the service Department. More

Scheduling was easy. Drop-off was simple, with the offer of a loaner car. Customer Service was good. Car was completed on a timely basis. of a loaner car. Customer Service was good. Car was completed on a timely basis. More