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Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,119 Reviews

1,119 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

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January 19, 2021

They provided high quality efficient service on my vehicles. I was happy with how quickly I was able to get in and out and on with the rest of my day. More

by WADE2213
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mercedes Taft
Jan 25, 2021 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the 5-star review, Wade!

January 15, 2021

Great customer service, friendly staff, quick service and reasonable pricing. I would come back here again for my oil changes and other services I might need. More

by STELLAMARIE1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Reynolds, Mercedes Taft
Jan 25, 2021 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the review and feedback, Stella!

January 14, 2021

The Service Advisor was friendly and thorough. She quickly explained the options and also found needed recall work. Overall, it was a very pleasant experience. More

by chadj3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bri Vail
Jan 25, 2021 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the review, Chad!

January 14, 2021

Keep up the good work!!! They are professional, clean , and complimentary!!!!! You guys do a great job. I like this place and will be back More

by CAPRICEH51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Schiewe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pleugers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Schulz, Mercedes Taft, Bri Vail, Brianna Lehman, Mauricio Morales
Jan 25, 2021 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for sharing!

January 14, 2021

I can’t say enough about how great I have been treated for the past years in both the sales and service departments. I have always been impressed with the care they have provided me. I plan on being a c More

by Hollytickner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jubran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the kind review, Holly!

January 11, 2021

Prompt and friendly service and all social-distancing protocols adhered to. Thank you to Boucher Ford for making the maintenance on my vehicle easy and carefree. More

by Underwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Gordie Boucher Ford of Menomonee Falls responded

We appreciate you taking the time to share your recent experience with us. We hope to see you again in the future!

January 08, 2021

Very Prompt & Professional Service! Addressed My Concerns In The Same Day In Which I Brought My Vehicle In For Service. I Wouldn't Take My Ford Anywhere Else... Mercedes Was An Absolute Pleasure To Deal Wit More

by Jeffrey.taylor21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Taft
Jan 13, 2021 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the positive review!

January 07, 2021

Bri was great and the guy who not only took me home but picked me up after the service was done went above and beyond to do that. Very good service. Robert on the other hand forgot to call me back 3-4 More

by ERICZWICKY
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Lehman
Jan 08, 2021 -

Gordie Boucher Ford of Menomonee Falls responded

Eric - thank you for sharing this. Please reach out to our Service Manager, Michael Schulz, at 262-255-9010 so we can discuss your visit further.

January 05, 2021

Satisfied with the service. Had to wait a little longer than I expected, but was overall pleased with the quality of the entire service department. More

by REXWRIGHT5979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Taft
Jan 08, 2021 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the review!

January 05, 2021

This was my first time there. Very friendly and professional. I appreciate the prompt service and thorough explanation of the issues identified with my vehicle. More

by K Gordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2021 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Boucher!

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