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Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,160 Reviews

1,160 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

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June 04, 2021

Scheduling was easy. Drop-off was simple, with the offer of a loaner car. Customer Service was good. Car was completed on a timely basis. More

by kweidmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Lehman
May 31, 2021

I have only had the truck for 2 weeks and it was a certified used with only 39000. I tried the heated seats and the driver side did not work. It is clear it did not work when I bought it. The warranty More

by JRKIEN2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Lehman
May 27, 2021

This was my 1st experience with gordie boucher of Menomonee falls and I would recommend there service to anyone. They were quick and very informative. I was very satisfied with the outcome. thanks fo More

by JJL0348
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021

great great great great great great great great great great great great great great great great great great great great great great great great great More

by BWAD912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Taft
May 20, 2021

Everyone is helpful and always very easy to deal with. I wish i would have remember to have them give me my good tire back. More

by linda77
Recommend Dealer
Yes
Employees Worked With
Mercedes Taft
May 21, 2021 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for the review!

May 17, 2021

I have always been treated very well at this Dealership. The help & friendship is always very good. I wouldn't think of going elsewhere. Your people are always friendly & smiling. Thank you for your excelle More

by NANAJEAN_2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Lehman
May 21, 2021 -

Gordie Boucher Ford of Menomonee Falls responded

It's gratifying to hear you've had continued success with us at Gordie Boucher Ford! Please let us know if there's anything else we can help you with. Safe travels!

May 13, 2021

The experience at Gordie Boucher has been great. They continue to make improvements to their service and assessibility. Ms. Taft is an excellent help and does very well in working with her customers. More

by CHRIS_W273
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Taft
May 14, 2021 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the review, Chris!

May 11, 2021

Great service at a great price. The whole service department is very friendly. The sales staff and general manager are great. The hours of service are great. More

by LSAMP12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Schiewe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Schulz, Mercedes Taft, Bri Vail, Brianna Lehman, Mauricio Morales
May 14, 2021 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the 5-star review, we appreciate it!

May 08, 2021

Robert Krueger has been my service advisor for many years. He is always very friendly, courteous and professional. He keeps me apprised of the status of the repairs and what options I have, looking to More

by DDTRYTEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Gordie Boucher Ford of Menomonee Falls responded

We appreciate the 5-star review!

May 06, 2021

Outstanding. Greeted right away when I pulled in and all I had to do was drop off my keys. I was alerted by text to come pick up which I did later that day and found my Escape washed and ready to go. More

by PATHUNDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I don't remember the name of the young lady who greeted me.
May 10, 2021 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for sharing, Pat!

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