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Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,121 Reviews

1,121 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

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December 03, 2020

Appreciate getting a timely appointment. Great service, fast and efficient rating system. Internet connection STINKS! Waiting area very customer friendly, treats, drinks well stocked. Thank you! More

by JEDAVID1095
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for the feedback!

December 01, 2020

I have chronic problem with rattling in my vehicle. Same problem fixed several tmes. Need a permanent fix. Robert has been understanding. Offered discount on service. More

by 5TOBOYEKS
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your feedback. Please don't hesitate to reach out to us if you have any further questions or concerns.

December 01, 2020

after oil change and tire rotation, the rear right back up sencer was stuck on. My guess is that the F150 was just washed and it was freezing outside. Bri took care of the problem right away. More

by Chaba1876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bri Vail
Dec 04, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for sharing!

November 27, 2020

Easy to book oil change. Very timely service. However, was not asked if I wanted to use FordPass rewards and given a bill to pay for $43.12. Guess I need to make sure myself next time my rewards are used More

by BULLSSD
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bri Vail
Dec 04, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the review and we hope to see you again in the future.

November 26, 2020

Great service and customer service. Got me in during a busy time and had repairs done in a timely fashion. Great people to do business with. More

by LCOLUMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for the 5-star review!

November 26, 2020

Bri provide me great customer service. She is honest, friendly and knows her stuff. Because of Bri, I am a loyal customer of GBF of MF. More

by latunia2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bri Vail
Dec 04, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

We are thrilled you enjoy working with Bri! Thanks for sharing!

November 23, 2020

The service provided was completed within the estimated time given to me and the service consultant was very friendly and let me know the prices before the work started so I did not have any surprises. More

by RLIGEMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mercedes Taft
Nov 25, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

We are glad you had a positive and smooth service visit with us!

November 18, 2020

Great location and phenomenal service. The atmosphere is nice and clean and organized. The team was flexible as I had to call and let them know I was running 15 minutes late, greatly appreciated that. Bee More

by RBERGESON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mercedes Taft, Brianna Lehman
Nov 25, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

We are glad you had a clean and comfortable visit with us here at Boucher!

November 17, 2020

First time having service or any interaction at Goldie Boucher. I left thinking and even commented to my friend how nice and friendly everyone was! More

by B-esser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bri Vail
Nov 18, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Boucher! We are glad you had a positive expereince!

November 16, 2020

Professional and well done as usual. Charles is a pleasure to work with. Always does the right thing and finds us the best deal he is the main reason we keep coming back. More

by GREGHOERTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Greg - We are thrilled you enjoy your experiences with Charles!

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