Gordie Boucher Ford of Menomonee Falls - Service Center

Always pros. They always know me and seem happy to see me. I like that. Important to me. This survey could be less time-consuming though. Bye-bye They always know me and seem happy to see me. I like that. Important to me. This survey could be less time-consuming though. Bye-bye More

Excellent Service The service representative was very nice and friendly and even remembered my last visit. She explained what was written on the report and asked if I The service representative was very nice and friendly and even remembered my last visit. She explained what was written on the report and asked if I had any questions. More

Did work requested professionally and in a timely manner. Only issue was they forgot complementary car wash which was promised. Very quick in doing oil change and tire rotation. Only issue was they forgot complementary car wash which was promised. Very quick in doing oil change and tire rotation. More

I know she was smiling under her mask! Mercedes knowledge of her job is evident. She provided service with confidence. Although I couldn't see it for the mask, I know that I received serv Mercedes knowledge of her job is evident. She provided service with confidence. Although I couldn't see it for the mask, I know that I received service with a smile. Russ kindly helped me in the waiting room which was over and above my expectations. You have a good crew in Menomonee Falls. More

Great The service department always takes great care of me. The shop and the waiting room are clean, the employees are always friendly, and I will continue The service department always takes great care of me. The shop and the waiting room are clean, the employees are always friendly, and I will continue to come back! More

Excellent Customer Service Boucher did a great job on my 15,000 service. They even completely washed the outside, vacuumed the inside, and cleaned the entire inside dashboard, Boucher did a great job on my 15,000 service. They even completely washed the outside, vacuumed the inside, and cleaned the entire inside dashboard, door panels, everything. My Truck came back spotless! Thanks! More

The service was excellent, Robert was very informative and the car was done on time. The express check in service was excellent as well, very efficient. and the car was done on time. The express check in service was excellent as well, very efficient. More

Helpful, courteous and professional service reps dealt with me nicely. Shuttle ride to home and back to dealership was much appreciated. I will be back for service when needed. with me nicely. Shuttle ride to home and back to dealership was much appreciated. I will be back for service when needed. More

Very quick to respond and keep me in the loop. I dropped my car off on Sunday and early Monday was immediately contacted by the tech who was working on my car. He was very responsive and kept me i I dropped my car off on Sunday and early Monday was immediately contacted by the tech who was working on my car. He was very responsive and kept me in the loop every step along the way. My vehicle was fixed my car by 10am and I was able to pick it up immediately. High quality service. More

60,000 mile service Robert was able to schedule my service quickly and conveniently. I dropped off the truck with a feeling of confidence. Robert called when the service Robert was able to schedule my service quickly and conveniently. I dropped off the truck with a feeling of confidence. Robert called when the service was completed and even offered to have someone pick me up from my home, I didn't need it. The truck was washed and ready when I arrived. Thank you Robert. You are the reason I bought and keep bringing back my truck to be serviced. More