Gordie Boucher Ford of Menomonee Falls - Service Center

Great The service department always takes great care of me. The shop and the waiting room are clean, the employees are always friendly, and I will continue The service department always takes great care of me. The shop and the waiting room are clean, the employees are always friendly, and I will continue to come back! More

Excellent Customer Service Boucher did a great job on my 15,000 service. They even completely washed the outside, vacuumed the inside, and cleaned the entire inside dashboard, Boucher did a great job on my 15,000 service. They even completely washed the outside, vacuumed the inside, and cleaned the entire inside dashboard, door panels, everything. My Truck came back spotless! Thanks! More

The service was excellent, Robert was very informative and the car was done on time. The express check in service was excellent as well, very efficient. and the car was done on time. The express check in service was excellent as well, very efficient. More

Helpful, courteous and professional service reps dealt with me nicely. Shuttle ride to home and back to dealership was much appreciated. I will be back for service when needed. with me nicely. Shuttle ride to home and back to dealership was much appreciated. I will be back for service when needed. More

Very quick to respond and keep me in the loop. I dropped my car off on Sunday and early Monday was immediately contacted by the tech who was working on my car. He was very responsive and kept me i I dropped my car off on Sunday and early Monday was immediately contacted by the tech who was working on my car. He was very responsive and kept me in the loop every step along the way. My vehicle was fixed my car by 10am and I was able to pick it up immediately. High quality service. More

60,000 mile service Robert was able to schedule my service quickly and conveniently. I dropped off the truck with a feeling of confidence. Robert called when the service Robert was able to schedule my service quickly and conveniently. I dropped off the truck with a feeling of confidence. Robert called when the service was completed and even offered to have someone pick me up from my home, I didn't need it. The truck was washed and ready when I arrived. Thank you Robert. You are the reason I bought and keep bringing back my truck to be serviced. More

Car Service The staff and mechanics at Boucher are really nice. They explained to me the problem with my car and what could be done to fix it. The waiting area is The staff and mechanics at Boucher are really nice. They explained to me the problem with my car and what could be done to fix it. The waiting area is very clean and when anyone from the staff walks through, they greet you. It isn't a bad place to have to be. I did miss the fresh cookies though. Can't wait till this COVID thing is over. More

oil change & shocks My oil change & rear shock replacement was done in a timely manor and was done correctly. My tech was friendly & efficient. He was also able to addr My oil change & rear shock replacement was done in a timely manor and was done correctly. My tech was friendly & efficient. He was also able to address my other questions. More

Oil Change Awesome! I have had more than a few oil changes over the years but the cooperation I received from Mercedes in getting me in and out as quickly as possible was I have had more than a few oil changes over the years but the cooperation I received from Mercedes in getting me in and out as quickly as possible was above and beyond my expectations....highly recommend Boucher Menomonee Falls Service! More

very impressed My experience with your service\parts department was great! I needed a second key for my truck and while i was there the service department notified My experience with your service\parts department was great! I needed a second key for my truck and while i was there the service department notified I may have a recall on the power seat. Everything turned out to be functioning with the seat but I am glad you checked before our long road trip with the family. More