Gordie Boucher Ford of Menomonee Falls - Service Center
Menomonee Falls, WI
1,007 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center
Charles the service guy Charles in your service area always makes the visit a great experience. He always gets me in when I need and is very helpful with costs Charles in your service area always makes the visit a great experience. He always gets me in when I need and is very helpful with costs More
FAST AND DEPENDABLE VERY FAST OFFERED GREAT SERVICE WITH DELIVERY AND PICKUPS AT NO CHARGE HELPS KEEP US MOVING CHARLES AND MARK IN SERVICE ENSURED OUR VEHICLES WOULD VERY FAST OFFERED GREAT SERVICE WITH DELIVERY AND PICKUPS AT NO CHARGE HELPS KEEP US MOVING CHARLES AND MARK IN SERVICE ENSURED OUR VEHICLES WOULD BE SERVICED ON TIME AND THEY WERE More
Oil Change Was charged for the oil change, even though we purchased the maintenance plan. Hours for service would be great if it included any night or Saturday h Was charged for the oil change, even though we purchased the maintenance plan. Hours for service would be great if it included any night or Saturday hours. Otherwise, great experience! More
Frustrated that fluids weren't filled and hood was damaged When I got the "Works" package, it was supposed to include the topping off of all my fluids but my radiator fluid which was low was not topped off. M When I got the "Works" package, it was supposed to include the topping off of all my fluids but my radiator fluid which was low was not topped off. My hood hatch was also broken. A light was on when I left the dealership which the mechanic should have noticed. He didn't and I found that the hood wouldn't lock anymore when I got to work and saw that the hood was popping open. I needed to have a friend, who is a mechanic, help get it to lock and repair it. He also showed me that they hadn't filled the radiator fluid which he kindly did. I am left feeling a little frustrated. More
Going beyond I would like to say thank you to Charles forgoing beyond and getting my service scheduled in on a last minutes notice. He was very helpful and always I would like to say thank you to Charles forgoing beyond and getting my service scheduled in on a last minutes notice. He was very helpful and always going the extra mile. I will continue my service as well as refer Boucher Ford to others. Thank you again Charles you made my vacation pleasant. More
Great Service! Everyone was so helpful and informative-let me know everything they found and everything that was done every step of the way! Was just a great experie Everyone was so helpful and informative-let me know everything they found and everything that was done every step of the way! Was just a great experience all around! More
First service visit Was hoping first service was as good as the sales experience..brought in for oil,rotate and recall ..timely knowledgeable friendly and free couldn’t h Was hoping first service was as good as the sales experience..brought in for oil,rotate and recall ..timely knowledgeable friendly and free couldn’t have gone any better..will be back..all service personnel were excellent to deal with..even customers in waiting room spoke highly of service More
Service is not like it used to be. Last few times I had to have my car serviced they would never check to see that I have a package that covers my entire car from bumper to bumper. Once Last few times I had to have my car serviced they would never check to see that I have a package that covers my entire car from bumper to bumper. Once they try to make me pay for a tire that I did not need to pay for. This final time she did not check to see if I had coverage for oil changes. This is something that I am not used to thank you More
Oil change Work was started on time and with the works checkup was done in a short amount of time. Everything they did was explained well and areas that were ch Work was started on time and with the works checkup was done in a short amount of time. Everything they did was explained well and areas that were checked gone over with me. More
Service I brought my car in for an oil change, etc. at the appointment time. Admittance was timely and I was directed to a service desk where Mercedes took g I brought my car in for an oil change, etc. at the appointment time. Admittance was timely and I was directed to a service desk where Mercedes took good care of me. The waiting room was well-appointed and clean. I had a cup of coffee and a cookie while waiting. The service was soon completed and I was on my way. More