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Gordie Boucher Ford of Menomonee Falls - Service Center

Menomonee Falls, WI

4.5
1,139 Reviews

1,139 Reviews of Gordie Boucher Ford of Menomonee Falls - Service Center

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April 20, 2020

They delivered as promised Handled the recall work and diagnosed the coolant leak as cracked water pump. Replaced the water pump free of charge, still under the power train warr More

by JJ_ENTERPRISE50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bri Vail
Apr 22, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Thanks for the 5-star review! We are glad we provided you with great service here at Boucher!

April 20, 2020

Excellent service. Fast and efficient. Friendly staff. Just in for an oil change but they tested my battery and found it needed to be replaced. I knew it was 5 years old but wasn’t thinking about a proble More

by ALS-MKE
Recommend Dealer
Yes
Employees Worked With
Mercedes Taft
Apr 22, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

We are glad we were able to diagnose all the issues of your vehicle to keep you safe on the road!

April 19, 2020

Robert was awesome. This by far wS the best service I have seen. I called Robert and told him my 2017 Explorer hood had bubbling paint on it, he asked me the year and milage. And said he would call me b More

by KPMCMAHON
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

We are glad we were able to help you out! Please reach out to us if there is anything else we can do for you!

April 17, 2020

Another great job. I have been come by you guys for years and it always has been great. You guys drop me off by my work when I drop my truck off for service . I think th More

by duckhunter1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pleugers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Schulz, Bri Vail, Brianna Lehman, Mauricio Morales
Apr 21, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your business and loyalty! We look forward to your next visit!

April 17, 2020

Very helpfull And acomindating and friendly staff. Even when things are out off there controll. Went to bat for me when compensation was headed my way. Would recommend. More

by mscaff12
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Schulz, Bri Vail, Brianna Lehman
Apr 21, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for the review!

April 17, 2020

Efficient, Positive, Informative I have been a customer for more than 2 years and have always received the best service ever. Your team is polite, courteous and helpful. I appreciate More

by SUE.MUELLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
Apr 22, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for sharing this awesome review! It's always our pleasure!

April 16, 2020

Service Dept Have been there for service many times over the years. Always very prompt and consistent professional service. Will continue to visit for service and More

by Turfguy4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bri Vail
Apr 21, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

We are happy to hear you are continuously satisfied with your service done here at Boucher!

April 10, 2020

MustangGT Just the spring WORKS package.... Robert is my Gordy guy.... Always helpful and courteous... Been working with him for over 15 years.... Very helpf More

by r.weyrauch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Krueger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

We are glad to hear you have had continuous success working with Robert at our dealership! Thanks for sharing!

April 09, 2020

Good job; a little long The service dept. seemed to do a good job on my oil change, the only catch was that it took over an hour, even though they were able to take my car in More

by EricB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bri Vail
Apr 13, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your feedback, Eric! We hope to see you again!

April 09, 2020

Would Really liked to have seen how workers sanitize your vehicle before you get in. Also how workers sanitize before handing you keys and paperwork. More

by laurienmiket
Recommend Dealer
Yes
Employees Worked With
No sure who the employees were
Apr 13, 2020 -

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your feedback. We'll make note of your feedback for future services.

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