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Gordie Boucher Lincoln of West Allis

West Allis, WI

4.7
1,613 Reviews
We ride with you every mile, before, during and after the sale. It is more than our motto at Boucher, it's our mission. Our professional Sales Consultants, Sales Managers, and Business Managers have three primary responsibilities to you, our guest: To listen and find the best vehicle for you, ensure that it fits your budget, and do it in a timely and professional manner. Our ultra-competitive, market-based pricing philosophy and 25 strong lending institutions help get you the best terms. After the sale, we are there to assist you with any vehicle feature or functionality questions. Our award-winning factory certified technicians, knowledgeable service advisors, and efficient collision repair teams are trained to protect your investment every mile, for the life of your vehicle. It's been the Boucher Way for over 39 years!
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3161 S 108th St

West Allis, WI

53227

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Showing 1,613 reviews

April 18, 2021

You rate 100% with me ,I have no Issues with this You rate 100% with me ,I have no Issues with this Service center. Thank you very much. I will continue to get my car service there. More

by WMACFARLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the positive review!

April 17, 2021

Excellent service! Our salesperson, Max was very helpful and informative. We love our car. Thanks for the tv! We’re enjoying that, too. Great doing business with you. More

by JTAGLIENTI14
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Max Demicco
Apr 27, 2021 -

Gordie Boucher Lincoln of West Allis responded

We are thrilled you enjoyed your experience with us!

April 16, 2021

I had an appointment on a Friday but they didn't have the part. I was told it would be there by the following Wednesday. Wednesday came and went and on Froday I called and spoke with someone but they never c More

by danmeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Mattison
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Gordie Boucher Lincoln of West Allis responded

Dan - unfortunately, we are unable to find your name in our system to look up your recent service visit and contact you directly. When you have the opportunity, please reach out to our Service Manager, Roy Reger, at 414-327-6000 so we can discuss this further with you. We hope to hear from you soon.

April 16, 2021

I came in to fix a rattle that developed under the truck after hitting a tire retread on the freeway as well as an oil change and tire rotate. They fixed the rattle and did all other service. They dropped m More

by PETER.LOHR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thank you for your continued business & loyalty, Peter!

April 15, 2021

Was in for service which is always well done. Service happened quickly and cleanly. I also appreciated that they washed my car and cleaned my mats inside the vehicle, too! Loved it! More

by mdjome82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mattison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thanks for sharing!

April 15, 2021

As she has for many years, Dawn Kelly took great care of me. Unfortunately I needed some extensive work done and I needed a loaner vehicle. She had the necessary papers ready for me so this part of the visi More

by PPOCHOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the positive review!

April 13, 2021

I had a great experience purchasing a used car in this dealership . Salesman Max is super professional, polite, extremely helpful and honest. Bought here a perfect car and got excellent customer service More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Demicco
Apr 27, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the positive review, Alex!

April 12, 2021

What I thought would be a good experience was okay because the salesman came and picked me up all the way in west bend. Ended up after having trouble getting my insurance squared away for something be More

by RWEBB2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Rakoczy
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Gordie Boucher Lincoln of West Allis responded

RWEBB2, we are so sorry you had a negative experience with us. When you have the opportunity, please reach out to our Sales Manager, Mike Jansen, at 414-327-6000 so we can discuss this further with you and go the extra mile to make things right.

April 12, 2021

I came in for an oil change and tire rotation. Dawn was very friendly and thurl answered all my questions. I will recommend her to others that may need future service More

by Wwells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thank you for the review and recommendation! We are thrilled you had a positive experince.

April 09, 2021

Had the scotch guard and body armour service done on my new vehicle. The service was outstanding as they picked up and dropped a loaner vehicle at my home. Hopefully as it rained all day, the product app More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Williams
Apr 27, 2021 -

Gordie Boucher Lincoln of West Allis responded

Thank you for sharing!

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