Gordie Boucher Nissan of Greenfield | Page 233

I had a really good experience buying this car. Julia was very friendly and knowledgeable about the vehicle I wanted to purchase and was able to answer all the questions I had. Victoria in finance was also v very friendly and knowledgeable about the vehicle I wanted to purchase and was able to answer all the questions I had. Victoria in finance was also very friendly and helpful and got me a good deal on my lone. I would recommend this dealership to anyone looking for a Nissan. More

Duke let me know what was going on throughout the day that the vehicle was being serviced. It was a good experience and I would recommend Boucher Nissan to anyone. that the vehicle was being serviced. It was a good experience and I would recommend Boucher Nissan to anyone. More

We have continued to use this dealership despite repeated disappointments. My vehicle was dropped off for a recall repair. First, I had to contact the service department to find out if my vehicle was ready disappointments. My vehicle was dropped off for a recall repair. First, I had to contact the service department to find out if my vehicle was ready. The recall was supposed to take 5 hours, when it had been 7 hours, I called. Surprise, my vehicle was ready. Second, when I arrived, my paperwork still had not made it to the cashier. Third, in reviewing the paperwork, I noticed a critical repair item listed. I was never contacted to ask if I wanted the repair completed while they had my car. Forth, I requested a return call from the mechanic to ask why I wasn't notified. No one has called me back. We are now going on day 3 without a return call. While we can overlook not filling our tires with air during an oil change, turning off the auto headlight setting without informing us, failing to notify us, multiple times, that our car wash was completed, this was the final straw. Communication seems to be a lost artform with this dealership. The convenient location is no longer worth the headache. More

The last two times I went to this service center, they seemed to forget something. The last time the blinker I came in to fix was not fixed, when I got home I noticed...what a drag and time waste to have seemed to forget something. The last time the blinker I came in to fix was not fixed, when I got home I noticed...what a drag and time waste to have to go back. Then this time, they gave me estimates on everything under the sun but forgot to make my appointment for the flashing light on my dash, which was what I came in for! Just really seemed focused on giving me hundreds of dollars of estimates for maintenance I needed (granted it probably really is needed), but did not focus on what my real issue was. I have gone to this Nissan dealership forever, but the last couple times it has been a bit challenging. More

Quick friendly and efficient! I came for express oil change and I wasn't disappointed. I was worried about going because of the pandemic but the waiting area was spotless and I was able to relax while I change and I wasn't disappointed. I was worried about going because of the pandemic but the waiting area was spotless and I was able to relax while I waited. More

In for recall work, then had to bring back a week later with engine lights on. First visit told 2-3 hrs was over 7 hrs. Second visit told 2 hrs and it was over 4 hrs. Very hard to plan my work when this ha with engine lights on. First visit told 2-3 hrs was over 7 hrs. Second visit told 2 hrs and it was over 4 hrs. Very hard to plan my work when this happens once let alone twice. This is the third car I have purchased from Boucher. More

Most excellent service. The staff and work is always perfect. I have been to many different dealers over the years and would say that Gordie Nissan is number 1 perfect. I have been to many different dealers over the years and would say that Gordie Nissan is number 1 More

Best car buying experience I have ever had. Speedy, efficient, knowledgeable and I didn't have to spend hours working on it. They were ready for me when I got there. Everyone was so helpful and my sa efficient, knowledgeable and I didn't have to spend hours working on it. They were ready for me when I got there. Everyone was so helpful and my sales rep really took the time after purchase to go thru the features of the car and make sure I was comfortable. More

Excellent service. My sales person knew everything about my purchase and kept me calm. She was friendly and answered all my questions and kept me in the loop through phone calls and text. my purchase and kept me calm. She was friendly and answered all my questions and kept me in the loop through phone calls and text. More

This was not the first car that we bought from Boucher Nissan. We came back because we were confident that our used car would be in good shape and that any issues would be happily addressed. Again, we w Nissan. We came back because we were confident that our used car would be in good shape and that any issues would be happily addressed. Again, we were not disappointed! My daughters "new" 2014 Sentra was clean, safety inspected, and presented with new brakes and tires. Julia was present, giving all the information we requested, and great at keeping in contact. She was patient throughout the entire process as we test drove several cars. Julia was very enjoyable to work with. The sales manager Mile, was also present and continued the search for other options, within all of the Boucher dealerships, to help find the car with features that we needed. All in all, from service to sale, they all did a great job for us. We will most certainly be back when the next family member needs to replace a car. More