Gordie Boucher Nissan of Greenfield

Not Happy! I have been coming here for awhile and have always had great service but not today. Had an appointment at 4, arrived a little early, and did not walk I have been coming here for awhile and have always had great service but not today. Had an appointment at 4, arrived a little early, and did not walk out until 5:54 pm for just an oil change and headlight replacement. They did the oil change and then forgot about the headlight, had to then take the car back and put it back up. The lady that was working with me was very nice and very apologetic but kept saying it was the end of the day and they are probably ready to head out. The kicker is: a lady that came in after me and left before me got her oil change comped because she had to wait so long, I got 10% off which didn’t even cover the oil change. Then I get in my car and they left the plastic seat covers on and the paper mat on the floor, which has never been done before. Just not very impressed with yesterday’s experience at all. More

Great service and prices as well as staff We were helped with whatever needed and any questions we had were taken care! Matt was a great helped and truly cared about what was in our best inter We were helped with whatever needed and any questions we had were taken care! Matt was a great helped and truly cared about what was in our best interest! Great job all the way around! More

Enjoyable Renewing my lease with a staff as friendly and patient as Gordie Boucher Nissan of Greenfield makes it painless. Efficient, thorough and friendly. I f Renewing my lease with a staff as friendly and patient as Gordie Boucher Nissan of Greenfield makes it painless. Efficient, thorough and friendly. I felt they got me the best price available and answered all my questions. Love the Nissan Murano it is now my 4th one. Thanks Liz More

Poor customer service by Huffman Sent email to Chris Hanson yesterday... no response. Came in for oil/ rotating tire special... 10.00 discount Advisor said might want to address bat Sent email to Chris Hanson yesterday... no response. Came in for oil/ rotating tire special... 10.00 discount Advisor said might want to address battery, torn belt, and coolant flush in future as car was parked by doors and ready to go. Price totaled over 500.00 -I said going on one road trip - he said could have it done now....I didn’t realize in email offer that if 500.00 spent get 50.00 discount. I know now it said only one offer to be used. -advisor could have said ... will ring you up for 10.00 discount and you can pay the 39.00 for oil / rotation. Then we can take car back into shop and do new 500.00 job and you can get 50.00 discount. Or could say we can give you 50.00 discount and take away 10.00 discount . Or tell me to set up new appointment this week to use the 50.00 discount for 500.00 job Bottom line... not interested in reducing my bill.... very poor customer service Now considering taking my balance else where,-invoice number 408744 More

Great customer service! Kip was wonderful, customer service overall was great & everyone we interacted with was very friendly! Never felt pressured or pushed around, loving Kip was wonderful, customer service overall was great & everyone we interacted with was very friendly! Never felt pressured or pushed around, loving my new Murano! THANK YOU!! More

Very attentive, very knowledgeable, and helpful.I I had a very pleasant experience. My dealer was very attentive. He answered all my many questions and provided extremely useful information about my I had a very pleasant experience. My dealer was very attentive. He answered all my many questions and provided extremely useful information about my suv. More

Gordie Boucher Nissan of Greenfield is a Winner1 Professional, respectful and friendly during my new car buying experience. While I don't anticipate buying a another new car anytime soon, I would def Professional, respectful and friendly during my new car buying experience. While I don't anticipate buying a another new car anytime soon, I would definitely return to Gordie Bouche Nissan of Greenfield WI again! More

Excellent service and quality customer care. The service department is first class, staffed by honest, competent and efficient staff. I appreciate the ways that the service advisor helps me to u The service department is first class, staffed by honest, competent and efficient staff. I appreciate the ways that the service advisor helps me to understand the work that needs to be done and the best way to solve any other issues. More

Efficient and helpful I was helped as soon as I drove my car in. The staff was friendly and helpful. They let me know what was going to happen during servicing and gave me I was helped as soon as I drove my car in. The staff was friendly and helpful. They let me know what was going to happen during servicing and gave me a time of completion which was met exactly. More

Easy to work with. Good experience. Great financial support Definitely will go back. Great group to work with. Easy and friendly PJ was amazing. Loved working with Julia only reason not a 5 is she didn’t know Definitely will go back. Great group to work with. Easy and friendly PJ was amazing. Loved working with Julia only reason not a 5 is she didn’t know the product well enough. More