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Gordie Boucher Nissan of Greenfield - Service Center

Greenfield, WI

4.6
2,053 Reviews

2,053 Reviews of Gordie Boucher Nissan of Greenfield - Service Center

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April 01, 2022

Duke was honest and explained thing well . I felt very well taken care of. thank you More

by PRINCESSREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duke Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Gordie Boucher Nissan of Greenfield responded

Thank you! Duke and team do everything they can to provide quality service at a reasonable price.

April 01, 2022

Service was prompt courteous and provided all the information and details I needed to make future decisions. More

by LISAH0766
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duke Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason H is the best.
Apr 06, 2022 -

Gordie Boucher Nissan of Greenfield responded

It was our pleasure, thank you!

April 01, 2022

Boucher is very efficient, offers excellent service, washes the car everytime, beats my expectations and offers a high level of customer care! More

by RMANNISTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey Groneck
Apr 06, 2022 -

Gordie Boucher Nissan of Greenfield responded

Thanks for the review!

March 30, 2022

Efficient and friendly service. I was contacted with an explanation of what was wrong with the vehicle in a timely manner, and I had confidence in the work performed. More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duke Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Gordie Boucher Nissan of Greenfield responded

Amy - it's a pleasure reading your kind words. Duke and the team do everything they can to provide the best possible service to each customer. Please don't hesitate to contact us if there's anything at all we can help you with. We look forward to your next visit!

March 26, 2022

Service was awesome everyone was very helpful and nice, Liam processing was quick and easy. More

by AYDEN0828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Apr 06, 2022 -

Gordie Boucher Nissan of Greenfield responded

Thanks for the review!

March 24, 2022

Jess in Service Dept has been very helpful keeping Maintenace on track for my 2019 Rogue. She is very thorough and always kind. More

by JKOROL223
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Foote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Harrig, Jess Hendren
Mar 24, 2022 -

Gordie Boucher Nissan of Greenfield responded

Thank you for the 5 star review!

March 24, 2022

My service rep Audrey was professional and friendly and work was done quickly. Appreciated her quickly calling me when my car was done. More

by Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey
Mar 25, 2022 -

Gordie Boucher Nissan of Greenfield responded

Thank you! That's great to hear!

March 23, 2022

Salesman Kip was great and helped very well and we bought the vehicle also the finance guy Drew was awesome. The only thing I didn’t like here was market price adjustment increase otherwise I would’ve bought More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kip Malmstadt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Harrig
Mar 24, 2022 -

Gordie Boucher Nissan of Greenfield responded

We're glad you enjoyed your experience with Kip and Drew. Thanks for choosing Gordie Boucher Nissan in Greenfield/Milwaukee!

March 23, 2022

I requested 4 items be serviced/ fixed. It took 3 appointments and 3 day of me not having my vehicle which is unacceptable. Item 1 was an oil change and item 2 was tire rotation which is More

by MBELL10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Duke Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Gordie Boucher Nissan of Greenfield responded

We apologize for the inconvenience. As we explained, unfortunately, due to employee shortages (around the country), we did not have the proper technician coverage to diagnose the concerns your brought up on the day of your scheduled oil change/tire rotation. When you brought your vehicle back, we were able to dianose the issue but of the 2 issues we found, we only had the parts on hand (again, another issue around the country), to fix one of the issues. We ordered the part and got your vehicle fixed as soon as the part arrived. We, too, share your frustration in lack of workers and lack of parts but we're trying hard to provide the best experience for you with what we're currently capable of. Again, we apologize, and we hope these issues will rectify themselves in the future. Alex Hienz - Service Manager

Mar 24, 2022 -

MBELL10 responded

I do realize all that. Just if no one tells you it is not rectified. Your employees are doing the best they can and being outgoing and friend during the overwork. This is not your fault as a dealership so much but an issue with NISSAN in my eyes. I was conveying the frustration and the major inconvenience it was. Thank You for the response.

March 23, 2022

They did a good job, took a long time though. Took 3 weeks to get anew back window More

by ASBYKOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Casey
Mar 24, 2022 -

Gordie Boucher Nissan of Greenfield responded

Sorry about that. We're doing our best with parts shortages right now. Thanks for choosing Gordie Boucher Nissan in Greenfield/Milwaukee!

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