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Gordie Boucher Nissan of Greenfield - Service Center

Greenfield, WI

4.6
2,061 Reviews
Call Service Center (414) 441-7767

2,061 Reviews of Gordie Boucher Nissan of Greenfield - Service Center

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August 04, 2023

Great service. Wait time for oil change was 1 hour as expected but very comfortable waiting area. More

by ALECIAHOWARD11226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kip Malmstadt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Foote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Campechano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Bogacki
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Aug 05, 2023 -

Gordie Boucher Nissan of Greenfield responded

Thank you so much, Alecia, for your kind words, and for taking the time to leave us this wonderful feedback!

August 03, 2023

They were very friendly and thorough. They answered every question I had about my car. More

by APOTTER8162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

Gordie Boucher Nissan of Greenfield responded

Thank you for choosing Gordie Boucher Nissan of Greenfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 28, 2023

Fast and friendly happy with the service they provided. Thank you for no stress and clean car. More

by RCERVA01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Casey
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Jul 28, 2023 -

Gordie Boucher Nissan of Greenfield responded

Thank you for choosing Gordie Boucher Nissan of Greenfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 27, 2023

Duke do a great job when it come to take care of my vehicle. He give me good advice on the service I need for my vehicle. Nice work! More

by GWMSJR9423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duke Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2023 -

Gordie Boucher Nissan of Greenfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Nissan of Greenfield.

July 27, 2023

Service Dept had my vehicle for 3 1/2 hours, didn't call me about having more service done, I had to call them, not very happy. More

by SEITZ422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duke Huffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2023 -

Gordie Boucher Nissan of Greenfield responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss things? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Alex Hienz, Service Manager 262-543-1234

July 27, 2023

Great service. Everyone is friendly. Everyone chips in anywhere they are needed. Great prices on oil changes More

by BERKOWITZBD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron in service department
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Jul 28, 2023 -

Gordie Boucher Nissan of Greenfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 26, 2023

Service Dept. people very friendly. Took almost 2 hours to put 1 tire on for which I had a 7 a.m. appointment. I hunted down service rep to check on status about 1 More

by Kelly S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duke Huffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2023 -

Gordie Boucher Nissan of Greenfield responded

Providing a positive experience is our top priority, Kelly, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to Alex Hienz, Service Manager, at 262-543-1234 directly.

July 26, 2023

Great dealership, excellent customer service. They go out of the way to accomplish your needs. More

by SALH027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2023 -

Gordie Boucher Nissan of Greenfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 26, 2023

Service Dept. people very friendly. Took almost 2 hours to put 1 tire on for which I had a 7 a.m. appointment. I hunted down service rep to check on status about 1 More

by Kelly S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duke Huffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2023 -

Gordie Boucher Nissan of Greenfield responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Kelly, please feel free to contact Alex Hienz, Service Manager, at 262-543-1234 directly. We'd love to get to the bottom of this and turn things around for you.

July 26, 2023

This is a great dealership, with personnel who care about your time and your vehicle as you do. More

by ALEXANDERBAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Casey
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Jul 26, 2023 -

Gordie Boucher Nissan of Greenfield responded

Thank you, Alexander, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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