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Gordie Boucher Village Ford of Thiensville

Thiensville, WI

Overview
Employees
Reviews
Vehicles
4.7
1,174 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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121 N. Main Street

Thiensville, WI

53092

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Showing 1,174 reviews

August 30, 2026

The in-person customer service was good but your analysis of my vehicle was inconsistent and poor. The first inspection reported no problems. Less than 1 day and 20 miles later, the vehicle stopped. I brough More

by stanleyruckersr
Recommend Dealer
No
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Sep 02, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for your feedback. We understand your frustration, especially given the timing of the failure. Thank you for bringing the vehicle back to our shop, and allowing us to properly diagnose the issue, and make the necessary repairs. We take our reputation as a Ford transmission specialist seriously and are committed to getting your vehicle properly repaired and back on the road.

August 29, 2026

Very friendly, super honest, and very easy going guys Very friendly, super honest, and very easy going guys, didn't push me to make a purchase and would definitely recommend More

by TBRANDNER24
Recommend Dealer
Yes
Employees Worked With
Hirak Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hirak Patel
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Aug 29, 2026 -

Gordie Boucher Village Ford of Thiensville responded

We’re glad you felt no pressure and appreciated our honest, down-to-earth approach when purchasing your Ford F-150. Hearing you’d recommend us means a lot to our team, and we hope you’re enjoying every mile in your truck. Anthony Garbo General Sales Manager 262-242-1100

August 28, 2026

Communication was great. All my answers were explain to me in ways that helped me understand what was going on. I felt like they really listened/wanted to fix the issue as mu More

by sallyons212
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Aug 28, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Knowing that our explanations helped you understand what was happening means a lot to our service department. We’re glad we could listen closely to your concerns and work alongside you to resolve the issue on your Ford Bronco Sport. Anthony Garbo General Sales Manager 262-242-1100

August 27, 2026

Have always been pleased with the service and friendliness of everyone. I come there because I trust Tony and the service staff More

by Zatkoc41
Recommend Dealer
Yes
Employees Worked With
Jake
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Aug 27, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Approachable care is at the heart of how our service department operates. Hearing that you’ve always been pleased with our friendly service means a great deal to our team. We look forward to servicing your Lincoln MKZ again whenever you need us. Anthony Garbo General Sales Manager 262-242-1100

August 25, 2026

Was very professional and was nice he wasn't trying to force me into leasing a car right there on the spot. More

by GRAYDONSKOK
Recommend Dealer
Yes
Employees Worked With
Hirak Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hirak Patel
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Aug 25, 2026 -

Gordie Boucher Village Ford of Thiensville responded

We’re glad leasing your new Ford Bronco Sport felt professional and pressure-free. Our team is pleased we could provide a no-pressure experience throughout your lease process. Anthony Garbo General Sales Manager 262-242-1100

August 22, 2026

Wonderful friendly service. Very efficient process. Pleasant waiting area both inside and outside. Refreshments provided while waiting. More

by MARY.SPENCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Ison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Our service team enjoyed providing friendly and efficient care for your Ford Ranger. Knowing you found our waiting area comfortable, both indoors and outdoors, and enjoyed the refreshments means a lot to us. Thank you for the five-star rating. Anthony Garbo General Sales Manager 262-242-1100

August 22, 2026

Very organized and professional. The dealership made the experience effortless. The process was very organized and professional. More

by MOZELLARYLES
Recommend Dealer
Yes
Employees Worked With
Tim in Service
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Aug 22, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Hearing that our service on your Bronco Sport was organized, professional, and effortless means a lot to our service team. We’re glad everything went smoothly for you. Anthony Garbo General Sales Manager 262-242-1100

August 19, 2026

Great and fast service getting me in the car I wanted, Stephan was a great help More

by WHITNEYP4
Recommend Dealer
Yes
Employees Worked With
Stephen Sheperd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Knowing you appreciated our efficient service on your Ford Bronco means a lot to us. We’re glad Stephen was able to assist you. Anthony Garbo General Sales Manager 262-242-1100

August 19, 2026

Roy is recovering from a hospital stay,so we both appreciate that Boucher picked up the vehicle and returned it was great! More

by GOGGYSGRILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cathey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of the names
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Aug 19, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Our team is pleased we could pick up and return your Ford Maverick, making service more convenient during your recovery. Knowing that was helpful and seeing your five-star rating means a lot to our team. Anthony Garbo General Sales Manager 262-242-1100

August 16, 2026

Everyone was extremely helpful. The process of purchasing my new vehicle and trading in my previous one was seamless. More

by CVANPIETERSOM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hirak Patel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Garbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Sheperd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 22, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Anthony Garbo General Sales Manager 262-242-1100

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