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Gordie Boucher Village Ford of Thiensville

Thiensville, WI

Overview
Employees
Reviews
Vehicles
4.8
1,151 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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121 N. Main Street

Thiensville, WI

53092

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Showing 1,151 reviews

August 06, 2026

I had pick up and delivery. Allison was very nice. I have always been pleased with my dealership. More

by PRNCPL57
Recommend Dealer
Yes
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Aug 06, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Knowing our pickup and delivery service for your Ford Escape felt convenient is rewarding to our service department. Hearing that you’ve always been pleased with our dealership means a great deal to us. Anthony Garbo General Sales Manager 262-242-1100

August 05, 2026

Great service and attention Easy scheduling and friendly staff members made the experience even more enjoyable More

by Charlesrobinson99
Recommend Dealer
Yes
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Aug 05, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Knowing that our attentive, friendly support and smooth scheduling made your visit more enjoyable is rewarding for our team. We’re glad the service on your Ford Edge met your expectations. Anthony Garbo General Sales Manager 262-242-1100

August 04, 2026

See previous thoughts at the begining of this rating. Found the car we wanted at the price we wanted. More

by Jmirkes
Recommend Dealer
Yes
Employees Worked With
Hirak Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hirak Patel
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Aug 04, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Knowing we could match you with the exact used Ford Edge you wanted at your ideal price is rewarding. Your five-star rating means a great deal to our team. Anthony Garbo General Sales Manager 262-242-1100

August 04, 2026

Alan was great. Found me the vehicle I wanted. Helped me with every step. Wouldn't go anywhere else to buy a vehicle. More

by LBENSON8630
Recommend Dealer
Yes
Employees Worked With
Alan Cathey
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Aug 04, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Knowing our team guided you through every step of your service appointment means a lot to our service department. We’re glad the service on your Ford Escape met your expectations, and hearing you’d choose us again is incredibly rewarding. Anthony Garbo General Sales Manager 262-242-1100

August 03, 2026

Knowledgeable! Tim is excellent. Honest approach! Hopefully Tim stays forever ... the videos from the technicians are very reassuring and helpful in making decision More

by jjmmd
Recommend Dealer
Yes
Employees Worked With
Tim G .... does a fabulous job ??
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Aug 03, 2026 -

Gordie Boucher Village Ford of Thiensville responded

We’re glad our team’s expertise and honest approach made you feel at ease. The technician videos are designed to give clear information for repair decisions, so it’s rewarding to know you found them helpful. Thank you for trusting your Ford Explorer with us and we look forward to serving you again. Anthony Garbo General Sales Manager 262-242-1100

August 03, 2026

Good communication even if it took a bit longer than anticipated. Happy with the video and the results More

by psclark
Recommend Dealer
Yes
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Aug 03, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for sharing your experience with Ford service. We’re glad our updates and video walkthrough helped clarify each step and that you’re satisfied with the outcome. We look forward to assisting you again. Anthony Garbo General Sales Manager 262-242-1100

August 01, 2026

I had a very good experience with Tiffany. She is patient, takes the time to listen, and treats her customers with seriousness, respect, and professionalism. More

by Gonen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Sheperd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2026 -

Gordie Boucher Village Ford of Thiensville responded

It’s great to hear our service staff were patient, attentive, and professional while working on your Ford F-150. Thank you for the five-star review and for trusting us with your vehicle. Anthony Garbo General Sales Manager 262-242-1100

August 01, 2026

The repair in my car was major and took longer than expected to complete, but the team communicated with me and made sure I had wheels to bridge the gap. More

by gopackgo22
Recommend Dealer
Yes
Employees Worked With
Katie Kerby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 01, 2026 -

Gordie Boucher Village Ford of Thiensville responded

We appreciate the five-star rating and your patience with the major repair on your Ford Explorer. Katie and our service team are glad they could keep you moving and keep you informed throughout the process. Thanks for choosing us, and we look forward to helping you again. Anthony Garbo General Sales Manager 262-242-1100

July 31, 2026

I had an oil change, told it would take 1 hour. It took2 hours. When I left the get oil change soon, light was on. Also, the tire pressures were all different. Went back to the dealer. Oil light wa More

by CHIPTBURKE
Recommend Dealer
No
Employees Worked With
The person worked at the service desk
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Aug 05, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Anthony Garbo General Sales Manager 262-242-1100

July 31, 2026

Explained issues being fixed, provided good preventative guidance to avoid future problems, added requested services with no delay More

by ADAMNEWMAN96
Recommend Dealer
Yes
Employees Worked With
Andy in Servicing
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Jul 31, 2026 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for sharing that we clearly explained the issues and provided preventive guidance to help you avoid future problems. We’re glad we could complete your requested services promptly. We appreciate your trust in our Ford service and look forward to assisting you again. Anthony Garbo General Sales Manager 262-242-1100

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