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Gordie Boucher Village Ford of Thiensville
Thiensville, WI
946 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 946 reviews
October 06, 2023
I think the auto techs are great and I really enjoy working with Angie. Angie always listens to me describe my service issues and she recommends appropriate service. My car is always repaired correct working with Angie. Angie always listens to me describe my service issues and she recommends appropriate service. My car is always repaired correctly. My issue is with the service manager, Mike. He is rude and unprofessional. At my last service visit - he made some wild accusations about my intentions for not paying for my services and made unreasonable threats for undoing the work that was done to my car. He also harassed my family and me all day by calling and leaving very rude emails knowing that I was in a work meeting all day and wouldn’t be able to respond until late in the afternoon. This experience unfortunately will force me to take my business elsewhere in the future. I’ve noticed online that others have had similar experiences with Mike - that’s a shame since this service department otherwise very good. More
by Alex
Verified Customer
October 06, 2023
From the sales people ,the office ,the service dept reps and machanics have all always been A1 to us and machanics have all always been A1 to us More
by DELRES1
October 03, 2023
They got us in for new tires very quickly. They also completed the service in a timely manner. Great job! They also completed the service in a timely manner. Great job! More
by T&LWalter
Employees Worked With
October 01, 2023
Gordie Boucher was great! Buying my car was a smooth process and everyone in sales was so kind to me! Later I noticed the car was out of alignment, but the got me in quickly a Buying my car was a smooth process and everyone in sales was so kind to me! Later I noticed the car was out of alignment, but the got me in quickly and service was great. I highly recommend them! More
by KATE116S
September 30, 2023
Did a nice job taking care of my problem and made sure I was able to use my Ford points without difficulty. Easy visit. Work that was done looks good was able to use my Ford points without difficulty. Easy visit. Work that was done looks good More
by WHASELOW
September 30, 2023
They sent me a video with explanation and what needed to be done. I needed a tire and they showed me the damage. be done. I needed a tire and they showed me the damage. More
by bspang1238
Employees Worked With
September 30, 2023
Great customer service. The inspection video is a nice addition. It gives the customer a peek at what was inspected. The inspection video is a nice addition. It gives the customer a peek at what was inspected. More
by PATTIESAVAGE53217
September 28, 2023
It was timely seamless and very pleasant experience. Everyone I came in contact with was friendly and courteous . Everyone I came in contact with was friendly and courteous . More
by MICHAELSULLIVA9600
Employees Worked With
