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Gordie Boucher Village Ford of Thiensville
Thiensville, WI
946 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 946 reviews
September 22, 2023
I like going to this dealership because they are friendly and do quality work. I like the small old time atmosphere of the dealership and location they’re in. and do quality work. I like the small old time atmosphere of the dealership and location they’re in. More
by SVERSH
Verified Customer
September 22, 2023
Y good communication, and very professional, but I found it a little pricey but hopefully it will be worth it. it a little pricey but hopefully it will be worth it. More
by Fuzz431
September 19, 2023
Recently, to renew my registration, I took my 2020 F250 to a small, local independent auto repair shop that participated in the State vehicle inspection program. After some time connected to their emiss to a small, local independent auto repair shop that participated in the State vehicle inspection program. After some time connected to their emissions testing equipment, the attendant came out and said the data port on my F250 was "unresponsive". He said I needed to take it to a dealer to have it repaired. He also said he heard 2020 Ford vehicles occasionally had this issue. As it was just about time for a Works oil change, I made a service appointment with Tim at Boucher in Thiensville. He was somewhat skeptical as he had not heard about that issue on 2020 F250s. When I arrived, Tim immediately went out to my truck with a data port tester. He returned and said the truck's data was flowing fine--as expected. Apparently the local repair shop's equipment was either faulty, or suffering from operator error. When I returned later that day to pick up my truck, Tim had a "passed" state emissions test certificate waiting for me with my service invoice. Tim went way beyond what was expected. However, that seems to sum up the majority of my experiences with Tim and Angie. This also is a reminder of why you should only trust your family's vehicle's service needs with the professionals at Boucher, Thiensville. They have the experience as well as the up-to-date equipment to properly diagnose vehicle issues and fix them right the first time. I would not trust my family's vehicles to anyone else. Thank you for your extra effort, Tim. More
by TX FLOOD
September 19, 2023
Service and service advisor were excellent. I would highly recommend this dealership for any of your vehicle service needs. I would highly recommend this dealership for any of your vehicle service needs. More
by reinkel
Employees Worked With
September 18, 2023
I have used their service center multiple times. Absolutely pleased with their timeliness and communication. Those that worked on my car did a great job!! Absolutely pleased with their timeliness and communication. Those that worked on my car did a great job!! More
by Amy
September 18, 2023
They got my car in early. And did a great job fixing it and working on a recall that was on the car. Thank you very much. And did a great job fixing it and working on a recall that was on the car. Thank you very much. More
by Bernie
Employees Worked With
September 16, 2023
I took my car in for a recall fix and was pleasantly surprised it was repaired and ready to go quickly and efficiently. Very pleased!!!! surprised it was repaired and ready to go quickly and efficiently. Very pleased!!!! More
by jdkroll
September 14, 2023
Everytime I go in for service. I am treated like family. It is a very home town atmosphere. Incredible dealership. I am treated like family. It is a very home town atmosphere. Incredible dealership. More
by M.L.WEMMER
Employees Worked With
Other Employees :
Michael wemmer, Mark Ford
September 14, 2023
Excellent people. This is the only place I will take my vehicle for service. Very good job! This is the only place I will take my vehicle for service. Very good job! More
by TOM.FISHER19
September 13, 2023
My go to dealership for service. They always do a great job and keep me informed. They always do a great job and keep me informed. More
by JHAUGSLAND
