Gordie Boucher Village Ford of Thiensville

Awesome one owner 2012 Lincoln MKZ. ...still trying to figure out the technology but couldn't be happier! Thanks for making this purchase happen for us! Can't help but be noticed in ...still trying to figure out the technology but couldn't be happier! Thanks for making this purchase happen for us! Can't help but be noticed in a 'near perfect candy apple red' chrome package vehicle! Boucher of Thiensville has got their act together! Kudos to your whole crew from our initial contact with Mark (& Tom) as our sales agent, Tony the Sales Manager Hirak who took our $$, right down to your technicians who got the AC glitch corrected, and don't forget our delivery driver, Michael who helped bring it up to us! 5* Service in our eyes! Thanks again Boucher Team! We'll be looking you folks up again with our next vehicle purchase! Well worth the 1.5 hour trip to do business with you! With much appreciation! Dan & Diane More

Great service as always great staff great technicians would highly recommend the service department to all. would highly recommend the service department to all. More

Was warned service could be pretty expensive but trouble was located and so simple it was fixed for free. was located and so simple it was fixed for free. More

Gordie Boucher in Thiensville always try's to go the extra mile when servicing my car. Timely and courteous with all my appointments. extra mile when servicing my car. Timely and courteous with all my appointments. More

The service department staff is always professional, knowledgeable, and efficient with our vehicles. We really appreciate the customer service we receive. Kevin Ramthun , Angie Carr and Tim G. always knowledgeable, and efficient with our vehicles. We really appreciate the customer service we receive. Kevin Ramthun , Angie Carr and Tim G. always give us exceptional service. More

Mark Ford has been very helpful in the process of finding a vehicle for me. I'm very happy with the sales department but not so much with service. My new explorer has a check engine light they said they fi a vehicle for me. I'm very happy with the sales department but not so much with service. My new explorer has a check engine light they said they fixed, same code came back within 2 weeks. More

Kevin was great. Communicated the repairs needed and time to complete. Repairs completed.ahead of schedule Communicated the repairs needed and time to complete. Repairs completed.ahead of schedule More

I have been getting service here for several years. For several oil changes I have been getting full synthetic. This last one I failed to mention it and it was not what I was previously been getting. For several oil changes I have been getting full synthetic. This last one I failed to mention it and it was not what I was previously been getting. I saved $6. But I would need 4 oil changes per year instead of 2. Not saving and wasting time and resources. The previous one to this they did not rotate the tires. More

I recently needed two of my vehicles serviced; one for a sensor light and the Works and the other for a minor Ford recall inspection. I made the appointment with Angie. A day before, I received a handy em sensor light and the Works and the other for a minor Ford recall inspection. I made the appointment with Angie. A day before, I received a handy email reminder from her. They performed the Works and diagnosed the sensor issue on the first vehicle. As the part was ordered, but would not be delivered until the next day, Angie suggested I swap vehicles so they could complete the recall inspection on the second vehicle. When Angie called to tell me the inspection was completed, I re-swapped the vehicles. They held the first vehicle overnight, completed the repair the next morning and then called to tell me it was completed. Angie, in this case, but Tim and service manager Kevin as well are always looking for ways to make things for convenient for me and my family. My family relies on their advice and "fix it right the first time" quality of service to keep our higher mileage vehicles safe and dependable on the road. Thanks, Angie. More

Worked with Mark and he made it such an easy process to buy the car. No pressure at all. buy the car. No pressure at all. More