Gordie Boucher Village Ford of Thiensville

They are very friendly and easy to work with. Everyone is very nice including the office staff. They communicate so well that I rarely have to ask a question. This dealership can’t be beat!!! Everyone is very nice including the office staff. They communicate so well that I rarely have to ask a question. This dealership can’t be beat!!! More

I am very pleased and happy with Tony Garbo, our car salesman, and the Gordie Boucher car dealership. Tony made my shopping experience and car buying experience very seamless and easy. I highly recomme salesman, and the Gordie Boucher car dealership. Tony made my shopping experience and car buying experience very seamless and easy. I highly recommend Tony Garbo and the Gordie Boucher dealership in Thiensville. More

Service department is always professional and honest - provide really good customer service. Long time customer. provide really good customer service. Long time customer. More

I always bring my vehicle here for service. The entire service department team is very friendly. Sales and other staff members are helpful friendly as well. The entire service department team is very friendly. Sales and other staff members are helpful friendly as well. More

Dealer kept me well informed about the status of the car as it was going through the safety check as it was going through the safety check More

Gordie Boucher has amazing customer service in their service department. The manager, counter workers and everyone else gives top notch service. Very professional. service department. The manager, counter workers and everyone else gives top notch service. Very professional. More

Amazing customer service. I never felt pressured to purchase a vehicle. Instead I felt like I was sitting around talking with friends who happened to give me a vehicle at th I never felt pressured to purchase a vehicle. Instead I felt like I was sitting around talking with friends who happened to give me a vehicle at the end of the day. Very low pressure and enjoyable situation. More

Very prompt and friendly service. Glad to find they had what I wanted in stock. Glad to find they had what I wanted in stock. More

People at the dealership were friendly and our salesman was excellent. No pressure guy. He gave us different options and let us talk it over. When we picked up the car he ( Tony ) was very knowledgeable ab was excellent. No pressure guy. He gave us different options and let us talk it over. When we picked up the car he ( Tony ) was very knowledgeable about how to use all the options. He was also very patient. Took all the time we needed to explain any questions we had. A couple things I didn’t like were that when we applied for credit I was not told the loan would not be through Ford credit. I have financed many cars through Ford and just assumed I would still be there. Now I’m with a bank in California which I do not like. I also did not like how they wasted about 15 minutes or more of my time explaining extended warranty. If they would of asked before he started I would of told him not interested. I realize the dealer makes money off selling extended warranty, but I’m old school and feel like that is not necessary. I’m not use to dealing with a large dealership. The dealership I used before was closed up so decided to give these people a try. Overall the experience was good, just those couple things. More

Very attentive and easy to deal with both on sale, handling paperwork, set up and then dealing with a minor factory related service issue. The service department was very ingenious in quickly trouble handling paperwork, set up and then dealing with a minor factory related service issue. The service department was very ingenious in quickly trouble shooting a service alert issue that popped up. I would definitely deal with Gordie Boucher, especially Mark Ford. More