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Gordie Boucher Village Ford of Thiensville - Service Center

Thiensville, WI

4.8
697 Reviews
Call Service Center (262) 257-9649

697 Reviews of Gordie Boucher Village Ford of Thiensville - Service Center

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January 06, 2023

Very accomodating and helpful, especially Mark, with all my questions and concerns. Thank you to everyone involved in my situation!! More

by BEVYJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2023 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 27, 2022

Very good service. Performed within specified time period, provided transportation service and back. Thank you. More

by BHARATKRAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer - 5 stars
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Dec 27, 2022 -

Gordie Boucher Village Ford of Thiensville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Village Ford of Thiensville!

December 22, 2022

Once Again Mark Ford was great to deal with. Mark you always make it easy to purchase a New Vehicle - Even when I had to Wait so long I know you were as Frustrated as I Was ...... Thanks Again More

by CURTTRAU
Recommend Dealer
Yes
Employees Worked With
Tony Garbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ford
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Dec 22, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Thanks for sharing your thoughts about your experience with Gordie Boucher Village Ford of Thiensville. We appreciate your business and hope to see you again soon!

December 19, 2022

Alan was a pleasure to work with in purchasing the vehicle. Knowledgeable and responsive to our questions and concerns regarding vehicles and availability. Courteous and attentive... and a good story More

by JOHNMACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Cathey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Alan delivered such a great experience!

December 17, 2022

Tony Garbo is amazing, couldn’t have been more helpful, very knowledgeable on the product sold, took the extra time so we understood the vehicle functions, just an amazing salesman. More

by MKECHTER22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Garbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Garbo
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Dec 18, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Tony here at Gordie Boucher Village Ford of Thiensville to be a positive one. Please don't hesitate to reach out if you need anything else.

December 08, 2022

Service Manager was aggressive and self righteous. Refused to take responsibility. Blamed customer for his mistakes. I am taking my business somewhere new. More

by GCAHALA
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
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Dec 12, 2022 -

Gordie Boucher Village Ford of Thiensville responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

December 02, 2022

Friendly service staff. No issue with scheduling an appointment . Always Fast and timely service repair. More

by DBZAFFINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Village Ford of Thiensville.

December 01, 2022

Close to me, good availability for cars, good service center review, treat women respectfully, informative sales person. More

by JERLIN34
Recommend Dealer
Yes
Employees Worked With
Tim Gallitz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 29, 2022

Great customer service. Work was done throughly and efficiently. I will bring my vehicle back. More

by shafer361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Village Ford of Thiensville to be a positive one. Please don't hesitate to reach out if you need anything else.

November 22, 2022

The service we received was absolutely fantastic, from making appointments and ordering new Tires,to having tires installed. Also the works oil change was really nice… No complaints at all. More

by BUBLITZFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Bublitz performed awesome service.
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Nov 23, 2022 -

Gordie Boucher Village Ford of Thiensville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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