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Gorges Volvo Cars - Service Center

Omaha, NE

4.8
1,206 Reviews

1,206 Reviews of Gorges Volvo Cars - Service Center

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May 30, 2022

Couldn't have been better . Very professional , yet friendly . Josh ( ? ) went out of his way to make sure everything went well. Thanks More

by JPDINSMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Gorges Volvo Cars responded

Thank you for taking the time to leave a review. It is nice to know our teams hard work does not go unnoticed! We look forward to helping you next time.

May 29, 2022

When we have a problem with our new XC 60, they always make time to help us in every way. Always satisfied with their work so far. More

by Keithdday26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Percival helps behind the scenes. Wealth of knowledge.
May 29, 2022

Customer service is always spot on! Very professional and dedicated service representatives-best in Omaha! More

by JSCHEER1217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022

Customer service is outstanding. They know who you are when you arrive. Everything is always taken care of in the best possible way. More

by LYNNEMAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Gorges Volvo Cars responded

You are always a pleasure to work with which makes it easy for us to take great care of you. See you next time, Lynne!

May 26, 2022

I get great service and customer service with each visit. I'll definitely continue to return to Gorges. More

by MCAUDILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Parks and Josh Herman
May 27, 2022 -

Gorges Volvo Cars responded

We do our best to make out clients feel like family. Thank you for your loyalty!

May 25, 2022

Josh is amazing and worked to help process insurance coverage I purchased for my car. My car was detailed and looks like new inside and out! Thank you Josh! More

by keairoldi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
May 27, 2022 -

Gorges Volvo Cars responded

His ability to work for our clients is a really great quality we appreciate! Thank you for sharing!

May 24, 2022

Courteous pleasant understanding knowledgeable. The experience was great, the loaner car was nice and clean. The car ran great and looked great after the repairs More

by RSCHROEDER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022

Prompt and courteous service. It was easy to make appointment and they have a comfortable place to wait. More

by KORBYG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022

Always seems like the service department is bothered when you call to set up an appointment. I had scheduled a ride but they were not prepared. They did ultimately arrange a ride. More

by BCHAYS623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Gorges Volvo Cars responded

Thank you for the feedback! We now have someone available specifically to make appointments for service to help make the process more seamless.

May 24, 2022

We had a very good experience with this dealership and will definitely return in the future. More

by SUE.MCFERRIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Isbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Palmquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Gorges Volvo Cars responded

Thank you, Sue! So glad we had a fit and the timing worked out well. Congrats!

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