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Gorges Volvo Cars - Service Center

Omaha, NE

4.8
1,206 Reviews

1,206 Reviews of Gorges Volvo Cars - Service Center

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May 16, 2022

Only thing is a part was out of stock and they couldn’t give me an eta on when it would be back. More

by Cnechk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Gorges Volvo Cars responded

We are sorry to know that the part is what is preventing us from getting 5 stars, but do understand the frustration. In a time where parts availability and logistics are greatly impacted we are doing what we can to provide clients the service and fix they need. Unfortunately, some of this is out of our control but appreciate the visit and hope to see you down the road!

May 15, 2022

Josh in service went above and beyond for me. I really appreciate it. Will definitely return. More

by Bf8392
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
May 16, 2022 -

Gorges Volvo Cars responded

Josh always puts our clients first and it shows through his work. We look forward to seeing you next time!

May 12, 2022

They staff were all friendly and helpful. I’m so glad I bought a Volvo. No charge either! More

by Pebblesplace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Gorges Volvo Cars responded

We are happy you are apart of the Volvo family!

May 11, 2022

Great front desk help. Service manager very pleasant and knowledgeable. Expedient service and cleaned car, even replaced the volvo emblems! More

by rjhennig72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Gorges Volvo Cars responded

Thank you for sharing! We are fortunate to have a well rounded team. We look forward to seeing you next time!

May 11, 2022

Had a 2nd Flat Tire on my 9 month old car. They got my car in by the next day and they are the only place to purchase these special tires and they gave me a discount for having the work done a More

by Pheasantnurse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Female. Don’t remember her name.
May 16, 2022 -

Gorges Volvo Cars responded

We are sorry to hear about the misfortune with the flat, but are always here and happy to support you when you need it.

May 11, 2022

I love Gorges they always make sure to take care of my needs, they are always knowledgeable and helpful along the way! Josh always makes sure to keep in contact with you to make sure you know what’s going More

by Isaac Lackey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Gorges Volvo Cars responded

You are nothing but a pleasure every time you come in. We appreciate your loyalty over the years and love having you as a client!

May 10, 2022

Professional, kept me advised of my appointment, progress, any changes and any follow up for additional service needs. More

by iswilson12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Gorges Volvo Cars responded

We appreciate your trust in us!

May 08, 2022

Service was easy to schedule with a loaner available to use. Promptly notified when car was finished More

by Deanna
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2022

The service providers are second to none. They know me, they know my car, and they know Volvo. I’m so grateful that Gorges is my Volvo dealership in Omaha. I wouldn’t trust my C70 to anyone e More

by MELANIE.PELTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Gorges Volvo Cars responded

Your loyalty is much appreciated! We love having you as part of the Volvo family!

May 05, 2022

Always kind and helpful. My only issue is they know very little about the fully electric cars. They are new as of last year, but there is still a large gap in knowledge about More

by haleyscomet11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Gorges Volvo Cars responded

Thank you for the feedback, Haley! We are learning right along side our full electric owners and appreciate your patience as we grow.

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