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Gorges Volvo Cars - Service Center

Omaha, NE

4.8
1,199 Reviews

1,199 Reviews of Gorges Volvo Cars - Service Center

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April 14, 2023

Josh was very helpful with getting repairs set up for my car and working with me on parts pricing. Work will be done next week More

by smsedlak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
April 14, 2023

Always a pleasure to deal with the Service Department at Gorges, responsive and proactive and get stuff done on time. More

by NWB5609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
April 14, 2023

Getting ready to ship our car back overseas and we wanted to make sure that it was in the best condition possible. We invested in the repairs and it practically handles like the day we picked it up in Gothen More

by KMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Gorges Volvo Cars responded

What a wonderful thing to hear! We strive to provide the true Volvo experience which of course started in Gothenburg so that means a lot. Thank you for stopping in. We wish you safe travels!

April 12, 2023

It was very easy to get an appointment. The car was thoroughly cleaned after the work. More

by SVELANDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Gorges Volvo Cars responded

We do our best to offer flexible servicing options and are pleased it worked out. Thanks for the visit!

April 11, 2023

Quickly in and out on a Saturday afternoon. Was given a loaner vehicle to head to local restaurant and by golly got a text msg stating the vehicle was ready right the end of the meal. Kudos to More

by Doug Switalski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2023

The best…. kind, cooperative, professional. They go above and beyond! So very good to work with. They keep us buying Volvos!! More

by kpswisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
April 10, 2023

For this visit, Kevin had a Master Tech look at it and found a few errors, and corrected the scope of work. More

by MORGAN223344
Recommend Dealer
Yes
Employees Worked With
Kevin Parks. Excellent.
April 10, 2023

overpriced. got quoted one price, then got charged for that AND another fee for disassembly to make the repair. Will not be coming back. More

by Bbrownrigg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Gaines
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Gorges Volvo Cars responded

The work quoted to fix your vehicle was separate from the disassembly and diagnostic; moving forward we will ensure all clients fully understand the breakdown. We apologize for any misunderstanding.

April 10, 2023

Excellent service every time - Josh is great to work with. Top notch quality and communication. More

by TGOWENS07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
April 08, 2023

I can't give you a 5 because it took over a month to diagnose my service problem. However, your staff was thorough, conscientous and certainly attentive to my problem. When the problem was finally analy More

by DANDEPURDY
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Gorges Volvo Cars responded

Your patience while we worked to get your vehicle fixed was very much appreciated. Thank you for your trust in us!

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