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Gorges Volvo Cars - Service Center

Omaha, NE

4.8
1,206 Reviews

1,206 Reviews of Gorges Volvo Cars - Service Center

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March 14, 2022

As always they did a great job in not only resolving our issue but explaining it to us. Also they gave us great advice on how to prevent recurrence of th issue. I really appreciate that they were able to ge More

by stevenlola0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory
March 14, 2022

They picked my car up and delivered it back to me! Excellent service! They do a wonderful job! More

by HENSLEE6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Gorges Volvo Cars responded

We are so glad you were able to use the Volvo Valet program! It certainly makes things more convenient!

March 11, 2022

The staff at Gorges Volvo are very friendly, helpful and very thorough. Their customer service is excellent. I will definitely be returning for my next vehicle and with service on my current one. More

by WILL1701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory
March 10, 2022

Seemed to be a no nonsense straight forward believable bunch. I will be back for more service. More

by Dlhultz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Mar 11, 2022 -

Gorges Volvo Cars responded

Our aim is to make it easy for everyone. We look forward to seeing you back!

March 10, 2022

Cory was very helpful and responsive. He kept me up to date and answered my questions promptly. More

by PK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory
March 10, 2022

Great service as usual. Kevin is really good at keeping me informed and clearly explaining recommended service. More

by MKLITTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Mar 11, 2022 -

Gorges Volvo Cars responded

Kevin has wonderful customer service and we are happy to have him. Thank you for sharing!

March 10, 2022

Great customer service - helpful; was informative and service was completed when stated. Will definitely go back More

by DEBULR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Percival
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh - service
Mar 11, 2022 -

Gorges Volvo Cars responded

Our team makes communication a priority. We appreciate you taking the time to share your experience. If there is anything we can do better to earn 5 stars next time, please let us know!

March 09, 2022

Gorges service department does an amazing job! Nice personal touch and accommodating scheduling makes for great customer experience!!! More

by Hnshaddick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Gorges Volvo Cars responded

Thank you so much! Being family owned and operated allows us to have an intimate team and you see the same faces time and time again. We appreciate your visit!

March 08, 2022

Always great service! The entire team takes great care of us and our cars. It is very much appreciated! More

by JOEL WIEGERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Gorges Volvo Cars responded

We are always happy to help! Thank you, Joel!

March 07, 2022

So far so good going above and beyond to research things for me and calling other dealerships with concerns they had about my used Volvo More

by JCRUZ26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Gorges Volvo Cars responded

We always put the client first and will do what we can to get to the bottom of things. Thank you for trusting us with your vehicle!

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