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Gorges Volvo Cars - Service Center

Omaha, NE

4.8
1,206 Reviews

1,206 Reviews of Gorges Volvo Cars - Service Center

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February 18, 2022

Love the welcoming redesign. The lobby is a welcoming environment with available refreshments and snacks. Staff in the service department are friendly and professional. More

by WARNTEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Gorges Volvo Cars responded

We also love the redesign...it was long awaited! We look forward to assisting you in the future!

February 18, 2022

They are very nice, have good snacks, and are typically timely in their service and have good communication. More

by Hi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Gorges Volvo Cars responded

Thanks for the good review! Next time we will try to provide a 5 star experience!

February 18, 2022

Professional, timely, courteous, friendly, provide repair details. Great dealership I have been with for the past 10 years. More

by MPECHNIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Gorges Volvo Cars responded

Thank you for sharing! We look forward to seeing you around

February 17, 2022

Good service department and happy to work on older Volvos. Pragmatic service advice and reasonable prices for a dealership. More

by bpmcmull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Leming
Feb 18, 2022 -

Gorges Volvo Cars responded

We really enjoy seeing the classics come through. Thank you for trusting us with your Volvo!

February 17, 2022

Personable - makes the customer feel as if they are the only one. Very Attentive and communicates when they say they will. More

by DEBULR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Percival
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Palmquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh - service
Feb 18, 2022 -

Gorges Volvo Cars responded

Thank you for the review. Communication is key and we try out best to stay on top of it!

February 16, 2022

They went way out of their way to service my car satisfactorily! Pleasant to work with. More

by Lcooley58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember names
February 16, 2022

I appreciated the communication on the status of my vehicle. Helpful, friendly and responsive employees. More

by hayduk19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey in service
February 15, 2022

My experience with Gorges Volvo has been fantastic. They are very attentive to my needs and always make sure I’m completely satisfied. I feel very confident in the service they are providing and will More

by brianadamiak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, in Service.
Feb 18, 2022 -

Gorges Volvo Cars responded

Thank you very much for the stellar review! Our service department is hard to beat and we are grateful to have the team we do. We look forward to seeing you down the road!

February 13, 2022

I am always taken care of! When the Volvo is in for service, everything is communicated and ready as promised. We have peace of mind that the Volvo can handle the daily trip safely because of the serv More

by FUTUREHOCKEYMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Herman
February 11, 2022

The dealer was clean and people inside were nice the tech were a bit quick to get irritated but it's a dealership More

by angelguerra117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Erickson
Feb 18, 2022 -

Gorges Volvo Cars responded

We are sorry to hear about your experience with our tech and would love to discuss that in further detail to ensure it does not happen again. Please give John Gaines a call at 402-359-1500. Thank you!

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