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Gorges Volvo Cars - Service Center

Omaha, NE

4.8
1,206 Reviews

1,206 Reviews of Gorges Volvo Cars - Service Center

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September 14, 2021

The service lead, Josh, did an outstanding job of communication, follow-through, and complete resolution. More

by SMUELLER75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Gorges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Palmquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department Head - 5 stars, Charles Erickson
September 13, 2021

The sales staff is exceptional here and I’ve purchased many cars from them over the years. But the real reason I keep coming back is because of the great service. I feel like I can always trust them to ha More

by Bjones682001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Isbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Percival
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Gorges
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Flanagan
Sep 14, 2021 -

Gorges Volvo Cars responded

Thank you! We greatly appreciate the opportunity and the review. Thank you and Congratulations!

September 13, 2021

Gorges a Volvo has the BEST customer service. Always prompt, polite and thorough. The ease of scheduling appointments adds customer loyalty. I will buy another Volvo and I will buy it from Gorges Volvo. More

by OTTOJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2021

We certainly appreciate your Efficient & excellent service! Thanks for your consistent care of us as long time customers! We will continue to call for help in the future. More

by Jhinze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2021

This dealership is fine. But no salesmen until nine? Get real and remember many people like to start early. The car wash didn’t happen More

by Dique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I had little contact with sales. The service people were fine
September 09, 2021

Excellent customer care. Top notch assistance for warranty issues, coverage and arranging for a tow due to a failed battery. Contacted them for maintenance which needed to be completed because th More

by JULIE_HANSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2021

Great service. All interactions were courteous, attentive, and friendly. Staff made every effort to answer all questions and insure understanding of all aspects of the service. More

by DFREY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
September 08, 2021

Everyone there is wonderful and helpful. Josh my service guy is great! He communicated everything step by step and followed through on everything. Very Happy! More

by Mandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh and Kevin in Service
September 08, 2021

The service department employees are knowledgeable and honest. They always keep me informed and my car is always ready earlier than promised. They don’t try to sell you services my car doesn’t need - hon More

by CHERYL Turnbull-Jensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin and Josh
September 04, 2021

Gorges always do as wonderful job - excellent communication, done on time and everyone is incredibly nice. It’s easy to have car serviced at Gorges. More

by ANGIETHORELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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