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Gorges Volvo Cars - Service Center

Omaha, NE

4.8
1,206 Reviews

1,206 Reviews of Gorges Volvo Cars - Service Center

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April 28, 2021

Professional, friendly, no-nonsense, efficient, customer focused. Since 2002 I have been spoiled by the great sales and service at Gorges Volvo. ❤️Gorges Volvo always! More

by Deb 2653
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Christensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Palmquist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey, Josh, Jeff, everyone
April 28, 2021

I brought my car in for service of the sun roof drain hoses. I must bring it back because some interior pieces were not reinstalled adequately. Very surprised at this low quality of service. More

by Rodger lundin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory
May 10, 2021 -

Gorges Volvo Cars responded

I apologize about the panels not being installed correctly. We strive to get the repair done correctly the first time, every time and it seems that we have fallen short. Please give me a call if you wish to discuss this further. 402-359-1500 and ask for John. Thank you.

April 27, 2021

They got me in quickly, which was appreciated because it was a last minute fix and I was due to leave town that night. I was able to work in the waiting room while they took care of my car. More

by Oscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2021

They were very friendly! He gave me a loner car so I They were very friendly! He gave me a loner car so I could able to go home instead of waiting at the Volvo. Washed car that was great! More

by Kawakami25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2021

Good job but a basic oil change app't was an hour and a half wait. I don't like have a word minimum on a review. More

by gunnimoorh
Recommend Dealer
Yes
Employees Worked With
John Gaines
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2021

The service people are always kind, thoughtful and willing to explain the work and/ or charges. The waiting room is clean, comfortable and quiet. A good place for a 77 year old female on her own. T More

by mysmallwood1
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

Customer service was excellent. Always stayed in communication and let us know exactly what’s going on and how long it will take. Continuous updates which we appreciate. I can’t speak highly enough More

by jeliasa833
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2021

Great service! Explained everything completely and gave me updates while being serviced! I will definitely tell other Volvo owners to take their vehicles to this service department More

by Michael Byington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2021

Cory always goes out of his way to help resolve a service issue - appreciate his engagement and customer service! I don’t understand the 25 word minimum More

by MOwens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory
April 14, 2021

The service group at this dealership is top notch. They are advocates for the customer and it shows, and is also a big relief to a consumer. More

by Conorkeaough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Percival
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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