1,206 Reviews of Gorges Volvo Cars - Service Center
Quick need for battery I’m on my 3rd Volvo and have had the same service tech since day one: Josh. He not only takes exceptional care of me but always makes certain I drive I’m on my 3rd Volvo and have had the same service tech since day one: Josh. He not only takes exceptional care of me but always makes certain I drive away feeling safe. When my low-battery charge message popped up right before a long road trip, I called, drove in, and drove out in less than 20 mins because Josh just reacted and took care of business. He’s seriously my ‘car guy’ and one of the main reasons I remain a Gorges customer. More
Regular service. I can always count on the service department to give my truck a thorough once over. The service managers are very knowledgeable and communicate what t I can always count on the service department to give my truck a thorough once over. The service managers are very knowledgeable and communicate what the mechanics found in laymen’s terms. More
Volvo Service I’ve used Volvo service for over 10 years. I trust their work. Loaned cars or a courtesy vehicle are always available for convenience. A+ I’ve used Volvo service for over 10 years. I trust their work. Loaned cars or a courtesy vehicle are always available for convenience. A+ More
Fair, not great While main reason for service visit was addressed, a secondary concern was not and now I have to take my car in again. Three more words While main reason for service visit was addressed, a secondary concern was not and now I have to take my car in again. Three more words More
Staff is GREAT! Staff is friendly! Staff is fast ! Staff is very efficient! Staff members treat you like a person and just not a number like the others! Only pl Staff is friendly! Staff is fast ! Staff is very efficient! Staff members treat you like a person and just not a number like the others! Only place to buy from! More
Really good job. The main guy was personable and great to work with. He offered to let me use a car while mine was getting fixed, which I hadn’t thought of. The youn The main guy was personable and great to work with. He offered to let me use a car while mine was getting fixed, which I hadn’t thought of. The young man who drove my car to see what was wrong immediately figured it out. Terrific. More
Thermostat Housing Very good job as part that was needed was available. Only complaint was difficulty in booking an appointment as service department was busy! And we as Very good job as part that was needed was available. Only complaint was difficulty in booking an appointment as service department was busy! And we asked two times that our maintenance due light be turned off and it was not done. Friendly and courteous handling once we were in the shop. Thanks! More
313,000 miles and counting Cory, Kevin and Josh are all great communicators so there are never any surprises. Service was great and I was given a list of concerns that I can add Cory, Kevin and Josh are all great communicators so there are never any surprises. Service was great and I was given a list of concerns that I can address at my own convenience. On my way to 400,000 miles! More
Fantastic experience Every time we go for service we are greeted with a smile! They keep in touch about anything that needs to be done! Definitely recommend!! Every time we go for service we are greeted with a smile! They keep in touch about anything that needs to be done! Definitely recommend!! More
Volvo Review You all are great. I showed up a week early for my service and instead of telling me to come back you all made it happen that day. When I arrived to p You all are great. I showed up a week early for my service and instead of telling me to come back you all made it happen that day. When I arrived to pick up my car Aaron came over and said hello and asked how I was enjoying our Volvo. I think this says a lot. Aaron could have very simply kept of walking and not even said anything(this is what I would have expected) but he didn’t. He remembered me by name and that goes a long way in a day and age where everything is transactional. Thanks for being great at your jobs. It does not go unnoticed. More