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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,238 Reviews

3,238 Reviews of Gosch Ford Temecula - Service Center

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June 11, 2021

Rachel is amazing and makes it a great and easy experience every time I go for service. Makes it as easy as possible so I am in and out in no time. More

by Francis1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Gosch Ford Temecula responded

Francis, Thank you so much for your excellent review! We are so glad that Rachelle had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Gosch Ford Temecula. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

June 11, 2021

Great service. I love the video from the service technician. I also appreciated the Lyft ride to the dealership. The service advisor, Joseph was prompt to return my calls. More

by diaze1966
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2021 -

Gosch Ford Temecula responded

Thank you for the kind words for Joseph in our service department! We look forward to sharing your compliments with him and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

June 09, 2021

Kenn was wonderful. Kind and honest. Great service very fast. Included a car wash too. I loved the video I got showing my car inspection! More

by dinokp11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenn
Jun 09, 2021 -

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

June 09, 2021

Great services every time. Very friendly. I trust this dealership!! I love my Expedition. I feel very safe with this car, it actually saved my life. More

by ladydi42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Adkison
Jun 09, 2021 -

ladydi42 responded

Great services every time. Very friendly. I trust this dealership!! I love my 2020 Expedition Max. I feel very safe with this car. I had an accident in 2020 with my 2018 Expedition Limited it actually saved my life.

June 06, 2021

Joseph, in the Service Dept. was a great help! He made sure our service was taken care of, called to let me know the car was ready and made it an easy experience. Gosch is lucky to have him! More

by Alisa B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Gosch Ford Temecula responded

Alisa, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joseph and our team met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

June 05, 2021

Rachel was absolutely amazing! She was in constant contact with either myself or my husband. When we found out my part was on back order she arranged a rental for me right away. I am so happy with the More

by Karen F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2021 -

Gosch Ford Temecula responded

Thanks for your review, Karen! It's great to hear that Rachelle was attentive to your needs. All of us here at Gosch Ford Temecula truly appreciate your business! Jason Noble General Manager

June 05, 2021

They were extremely helpful with making sure I got the vehicle I needed and the lowest interest rate I could get. Greatly appreciate the effort and time. More

by Phillip Figueroa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Santourian
Jun 05, 2021 -

Gosch Ford Temecula responded

Thanks for leaving us a review, Phillip! We are very happy to have provided you with a positive experience and great interest rate. We sincerely value your business and hope you enjoy your new vehicle! Jason Noble General Manager

June 01, 2021

Friendly service team. Kathryn kept me updated thru the whole process via text messaging.. Appointment started later than was planned, but still a quick turnaround. More

by 2208shaunjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Crane
Jun 02, 2021 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team, Shaun! We're glad to hear that Kathryn delivered such a great experience, and appreciate your understanding about the wait time. We look forward to working with you again! Jason Noble General Manager

June 01, 2021

Kathryn was very friendly and accommodating! She made the process incredibly smooth and easy. I look forward to my next service appointment. Thank you again! More

by drvalentine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Crane
Jun 01, 2021 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kathryn and the team, and we look forward to working with you again! Jason Noble General Manager

May 29, 2021

Staff was courteous and professional upon arrival. Liked the quick check in. I especially liked how your service technician walked me through my vehicle in your video. Nick as always kept us updated on our More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Adkison
May 30, 2021 -

Gosch Ford Temecula responded

Thank you, Mark, for choosing Gosch Ford Temecula, your feedback and rating mean a lot to us. We're glad Nick was able to help, and we hope to see you again! Jason Noble General Manager

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