Gosch Ford Temecula - Service Center

Rachelle Long was my Service Consultant , she was great. I ask her to see if the work that was done was covered by my Warranty , unfortunately it wasn't. My dealings with Rachelle have been good . She is I ask her to see if the work that was done was covered by my Warranty , unfortunately it wasn't. My dealings with Rachelle have been good . She is courteous and professional. When I need work done again I'll see her. More

Had my Lincoln serviced for its 30,000 mile requirement. Kenn Olson is the best service representative. He always makes sure my vehicle is up to date on all services and makes appointments that are conven Kenn Olson is the best service representative. He always makes sure my vehicle is up to date on all services and makes appointments that are convenient for me. He is honest and professional and an asset to your company. More

Great customer service. Robert in parts was very helpful in ordering accessories for our car. He made sure to get them right and in time in ordering accessories for our car. He made sure to get them right and in time More

Rachelle is the best of the best. She always gets everything take care off in a timely manner. Always 5 star service. She is the most efficient and excellent communicator everything take care off in a timely manner. Always 5 star service. She is the most efficient and excellent communicator More

Great service and their service is fast and goodKenn Great service and their service is fast and good Kenn kept me informed on the status of our truck Ken’s customer service is the best!! Great service and their service is fast and good Kenn kept me informed on the status of our truck Ken’s customer service is the best!! More

I had an issue with my lease vehicle. From the first conversation Rachelle made me feel like it was no problem, she was going to take care of everything. And she did. She was great at staying in contact conversation Rachelle made me feel like it was no problem, she was going to take care of everything. And she did. She was great at staying in contact with me and making sure that I was not inconvenienced. She did a great job with customer service. More

Awesome service. New technology that they actually show you in video their inspection. Very courteous and effective. They tell you exactly what needs to be done. you in video their inspection. Very courteous and effective. They tell you exactly what needs to be done. More

Kenn Olson is the best!! Kenn has been taken care of my cars since 2005. He has always made an extra effort to provide excellent service. Kenn is very professional and courtesy every visit. I dread the day cars since 2005. He has always made an extra effort to provide excellent service. Kenn is very professional and courtesy every visit. I dread the day he retires. More

Always friendly and efficient! Lyft ride is much appreciated. Love the video feature, makes it fun. Also asked for the appraisal out of curiosity! Always happy with Ford Temecula. appreciated. Love the video feature, makes it fun. Also asked for the appraisal out of curiosity! Always happy with Ford Temecula. More

A shout out to Gosch Ford Temecula and their AWESOME Service Advisor Kenn Olson. The appointment was set quickly over the phone and assigned a Service Advisor, I received a follow up email to remind me Service Advisor Kenn Olson. The appointment was set quickly over the phone and assigned a Service Advisor, I received a follow up email to remind me and a quick text confirmation the day before. Upon arrival I was greeted at the Service drive up lane and escorted to my Service Advisor Kenn who welcomed me to the dealership. In a few minutes my vehicle was sent to the back and in about an hour later the warranty repair was completed. During the wait I spent most of the time in a very clean waiting room in a comfortable chair. The balance of that time I spent talking to Robert Gonzalez their Fleet Mgr about the towing capacity of my 2018 F150 STX w/ 2.7 Eco-Boost engine. Robert was awesome as well and got me all the information I needed. When the repair was completed I received a call from Ken, signed the paperwork and I was on my way. I can't thank Kenn, Robert and the team enough for a very pleasurable dealer experience. More