Gosch Ford Temecula - Service Center

routine Service Excellent Servive, very informed of servive being done. All work performed as promised. Service advisor very helpful and kept me posted on status of m Excellent Servive, very informed of servive being done. All work performed as promised. Service advisor very helpful and kept me posted on status of my vehicle. Very satisfied! More

Words Given Words Kept When Kenn gives you his promise, he keeps it. Every time I see him, he is always moving and working hard. A great service center. When Kenn gives you his promise, he keeps it. Every time I see him, he is always moving and working hard. A great service center. More

Customer service in the service dept. Ken Olsen is the only reason I decided to keep my Ford C-Max. I have never met anyone at a car dealership that always has a smile, great at what the Ken Olsen is the only reason I decided to keep my Ford C-Max. I have never met anyone at a car dealership that always has a smile, great at what they do, and honest!!! More

Super Grateful! I just wanted to thank Gosch Ford for their generosity toward me with their oil change for educators! Gerardo Ferreira was extremely kind and right on I just wanted to thank Gosch Ford for their generosity toward me with their oil change for educators! Gerardo Ferreira was extremely kind and right on time at 6:30 AM. I was given a free oil change and was given a rental until the oil change was finished. I also was given a car wash and I couldn't be more pleased with the service. Well done! More

Great svc. Samantha did a great job of taking care of all my needs and friendly,courteous great job. They provided me with a car for the days they have my vehicl Samantha did a great job of taking care of all my needs and friendly,courteous great job. They provided me with a car for the days they have my vehicle I very much appreciate it . More

Nick is always awesome My favorite part about Nick is that i know he won't try to upset me on crap my car doesn't actually need! Normally, Im apprehensive to take my car in My favorite part about Nick is that i know he won't try to upset me on crap my car doesn't actually need! Normally, Im apprehensive to take my car in myself (being a female) but Ive never had any issues! thanks Nick for making me feel comfortable and happy to bring my car in for service! More

Excellent Service Department Rachelle Long is our 'go to' person at Gosch Ford when we have our car serviced. She is the reason we bought our Ford Edge at Gosch Ford and she is b Rachelle Long is our 'go to' person at Gosch Ford when we have our car serviced. She is the reason we bought our Ford Edge at Gosch Ford and she is backed by a efficient team of mechanics. Free transportation or a clean waiting room is available. More

Excellent customer service. My appointment was on time, fast service, friendly staff. Customer lounge clean with free refreshments. I highly recommend Gosch Ford of Temecula for My appointment was on time, fast service, friendly staff. Customer lounge clean with free refreshments. I highly recommend Gosch Ford of Temecula for your service needs. More

Thanks Nick for excellent service We moved to Temecula from the OC a little over 2 years ago and have been taken my Flex to Gosh for service. Nick has always been very helpful and prof We moved to Temecula from the OC a little over 2 years ago and have been taken my Flex to Gosh for service. Nick has always been very helpful and professional with all my service needs. More

Warranty work I brought my edge into Gosch Ford Temecula to have warranty work done. The warranty was NOT a ford warranty but instead an extended warranty bought at I brought my edge into Gosch Ford Temecula to have warranty work done. The warranty was NOT a ford warranty but instead an extended warranty bought at time of purchase of used vehicle. That being said, the warranty company approved one week of free car rental but then kept stalling to approve the work on my car. My week of rental ran out and I was still arguing with warranty company to get them to approve the work and stressed that I would not have a car to get to and from my work, since my car was undrivable. My service advisor Ken went above and beyond my expectations and gave me a car through ford - which again the warranty was NOT through - until the work was approved and finished. This definitely helped my stress level. Ken showed me that awesome customer service still exists! Thank you so much Ken for caring about your customers! DEFINITELY recommend service advisor Ken to anyone that needs service to their vehicle. More