Gosch Ford Temecula - Service Center

Thank goodness fo Ken Olson! Honestly, if it wasn't for Ken Olson I would have been done with Ford a long time ago. Although my 2017 Ford Explorer has been giving me nothing but p Honestly, if it wasn't for Ken Olson I would have been done with Ford a long time ago. Although my 2017 Ford Explorer has been giving me nothing but problems and headaches since I purchased it, Ken has continued to make the best out of bad situation after bad situation. He goes above and beyond for his clients, not only for me, but I have seen the customer satisfaction of others while I am standing in line at the service department. I know my car is in good hands with him when I drop it off and I am very grateful for that. More

The service rep, Rachelle Long is amazing!! She is always helpful and able to get my car in for service when it's convenient for me. Whenever I feel stuck, I explain my situation and she always has a always helpful and able to get my car in for service when it's convenient for me. Whenever I feel stuck, I explain my situation and she always has a solution. Love her!! She is definitely a huge asset to Gosch! More

Service Writer I came in for my service appointment and was assigned Kenn Olson. Greeted me and quickly took care of my paperwork and got my car back to the service I came in for my service appointment and was assigned Kenn Olson. Greeted me and quickly took care of my paperwork and got my car back to the service mechanics. He was very friendly and easy going and he took care of my needs. At pick up we walked me back to the cashier and fill me in on all the work that was done. Great job Kenn I hope the get you at my next service. More

Friendly, courteous service! We had an appointment to have the driver's side front door lock checked. They got us checked in quickly. The handle was replaced and we were out in an We had an appointment to have the driver's side front door lock checked. They got us checked in quickly. The handle was replaced and we were out in an hour and a half. The service personnel were friendly, they explained what would be done and gave us the cost. More

I also get my car serviced here and Rachelle Long goes above and beyond service! She’s very kind,helpful, & professional. I always know my car is in great care at Gosch Ford and being over seen by Rachell above and beyond service! She’s very kind,helpful, & professional. I always know my car is in great care at Gosch Ford and being over seen by Rachelle Long! Thank you again! More

Tough situation but the team at Gosch Ford Temecula made it as painless as possible. They coordinated much of the warranty/recall discussions with “Ford Company” and sought best results possible in my behal it as painless as possible. They coordinated much of the warranty/recall discussions with “Ford Company” and sought best results possible in my behalf. More

Great service and professionalism in all departments. I appreciate the treats in the waiting room and the complimentary car wash. I look forward to my next oil change. appreciate the treats in the waiting room and the complimentary car wash. I look forward to my next oil change. More

Outstanding Service We brought our Expedition for the transmission recall and an engine problem. Service adviser Cameron Foster provided us with an outstanding service a We brought our Expedition for the transmission recall and an engine problem. Service adviser Cameron Foster provided us with an outstanding service and was very nice and professional. He kept us informed and contacted us daily to update us on the progress. Thank you Cameron, we really appreciate it your help. Nick & Vicky Alkhatib More

Excellent service We had an electrical problem (rodent chewed through some wires) that ended up involving our auto insurance company. Kenn acted as the "middle-man" bet We had an electrical problem (rodent chewed through some wires) that ended up involving our auto insurance company. Kenn acted as the "middle-man" between us and the adjuster, which made the whole process painless. He has been our service advisor for many years, and he always treats us professionally and fairly. More

This dealership is always giving first class customer service. Whether I’m buying a vehicle from here, getting service or just browsing, no dealer has matched Gosch Ford Temecula. service. Whether I’m buying a vehicle from here, getting service or just browsing, no dealer has matched Gosch Ford Temecula. More