Gosch Ford Temecula - Service Center

Excellent & friendly service I've been servicing my truck here for years and Samantha Masuguchi is my go-to girl. She's always incredibly helpful and sweet. She is always thorou I've been servicing my truck here for years and Samantha Masuguchi is my go-to girl. She's always incredibly helpful and sweet. She is always thorough and knows what I need before I do. I feel like I take better care of my truck thanks to her. I'm fortunate to have her as my service provider and I would recommend her to anyone that needs service on their Ford in Temecula. Thanks Sam for always being so helpful! More

Star performance Rachelle Long, my service advisor, went out of her way in the completion of my third party warranty repair as well as my regular maintenance. Her dedi Rachelle Long, my service advisor, went out of her way in the completion of my third party warranty repair as well as my regular maintenance. Her dedication to customer satisfaction was unbelievable by keeping me abreast of repair updates and insuring I new every detail. Rachelle has the smile ,attitude, knowledge and dedication that makes her and Gosch Ford the crown jewels of Temecula Valley. Thank you for the great experience. Bill Toensing More

Always Exceptional Service From the initial beautiful, smiling reception by Jordan as I drove my car in for service, to the ALWAYS exemplary service by Rachelle in the Service D From the initial beautiful, smiling reception by Jordan as I drove my car in for service, to the ALWAYS exemplary service by Rachelle in the Service Department, and the excellent care of my vehicle by the technicians, my service experience was exceptional. Rachelle is an amazing asset to your company, extremely professional, knowledgeable, and personable. I have great trust in her abilities. More

Awesome people Rachel in service is great and very professional and efficient along with Pablo from parts and Erica the cashier in parts all 3 of these people deser Rachel in service is great and very professional and efficient along with Pablo from parts and Erica the cashier in parts all 3 of these people deserve an award. More

Cheerful, prompt Service I live within 10 minutes of Gosch Ford, Temecula... Pablo in the parts department and Erica, the cashier, took excellent care of me today. I recommend I live within 10 minutes of Gosch Ford, Temecula... Pablo in the parts department and Erica, the cashier, took excellent care of me today. I recommend any time! Ed More

Very Positive Experience Samantha provided excellent customer service. From communicating the schedule for variety of service items to be performed to tracking down and connec Samantha provided excellent customer service. From communicating the schedule for variety of service items to be performed to tracking down and connecting with our 3rd party warranty she made what could have been a very painful experience a very pleasant one! More

David Sánchez in Service David Sánchez is easily one of the best service agents I have ever worked with. He is professional and accommodating. He took the time to listen and m David Sánchez is easily one of the best service agents I have ever worked with. He is professional and accommodating. He took the time to listen and make me feel as though he actually cared about not only my concerns but about me as a person. I can honestly say I’d hang out with David. He and the whole Gosch Ford Team are amazing. More

Great service. Mike and Erica from parks were a great help. Got in and out quick when I went to pick up my car from the service department. Mike and Erica from parks were a great help. Got in and out quick when I went to pick up my car from the service department. More

Excellent Customer Service Ken was friendly and helpful. First time at this dealership and he walked me though the entire process. I'll be definitely be returning in the future. Ken was friendly and helpful. First time at this dealership and he walked me though the entire process. I'll be definitely be returning in the future. More

Service and Repair with Rachelle Long I have had my company cars serviced at Gosch Ford in Temecula for quite some time. Recently, I had to have some repairs on a company car that is out o I have had my company cars serviced at Gosch Ford in Temecula for quite some time. Recently, I had to have some repairs on a company car that is out of warranty. The estimates came back quickly and fairly priced. Although the parts were not in stock, they were delivered quickly and the repairs made just as fast. Rachelle has always done an outstanding job keeping me informed of where my service is in the process and this latest experience was no exception. She definitely goes out of her way to make me feel like a valued customer and I will always go to Gosch in Temecula for my Ford Auto Service as long as they keep amazing employees like Rachel. More