3,208 Reviews of Gosch Ford Temecula - Service Center
Amazing Service My service experience from start to end was excellent. Camron Went beyond and above to get me a loaner car and ya e my car finished in a timely manner My service experience from start to end was excellent. Camron Went beyond and above to get me a loaner car and ya e my car finished in a timely manner. Great job Goach Ford, keep up the good work More
Professional I’ve been coming to this dealer for 1 1/2 and every time I am welcomed and taken care of by Mr. Sanchez. He is my go to person in the Service Departme I’ve been coming to this dealer for 1 1/2 and every time I am welcomed and taken care of by Mr. Sanchez. He is my go to person in the Service Department. His customer service is substantial! Mr. Sanchez always goes the extra mile to make sure my vehicle is repaired with the greatest quality. Last March 2018 I needed heavy work done in my gas tank and fuel pump. I was so concerned about the cost for the repair he told me not to worry that he will try to do the best he can. He arranged a shuttle for me to get to work. Later that day, I come back for pick up and informed me that there was a recall for this particular part and i didn’t have to pay the entire cost. I was so relieved! I save a huge amount of $ and my car was steady driving new again! Seriously, if you’re looking for genuine customer service Mr. Sanchez is one. You’ll never be disappointed! More
Parts visit Erica from the parts department was very helpful. She was very welcoming as soon as I walked in offered to help me throughout my entire visit, and ma Erica from the parts department was very helpful. She was very welcoming as soon as I walked in offered to help me throughout my entire visit, and made sure I was satisfied when I left after she cashed me out. Overall a great experience with great employees. More
Great experience Took my car here today for some routine maintenance as well as a few problems that needed looked at. They not only fixed everything they did it in le Took my car here today for some routine maintenance as well as a few problems that needed looked at. They not only fixed everything they did it in less time then I expected it would take. It also ended up costing much less then estimated price. I Appreciated that they did not try to sell me anything or suggesting a bunch of other work be done to my car. Best service experience I have ever had at a dealer. Kenn Olseon was my service adviser and he was great. I will be asking for him next time I bring my car in. More
Great service Been going to Mile since I was stationed at Pendleton. He always takes good care of me. I Highly recommend anyone to go see him. Been going to Mile since I was stationed at Pendleton. He always takes good care of me. I Highly recommend anyone to go see him. More
Amazing Erica Cadena was very attentive and happy when I had came in. She showed amazing customer service and overall made my experience at your facility a gr Erica Cadena was very attentive and happy when I had came in. She showed amazing customer service and overall made my experience at your facility a great and easy visit. More
Great service I always take my car to Rachel Long at Gosch Ford Temecula to get serviced and she never lets me down! Staff are very attentive and do their best to g I always take my car to Rachel Long at Gosch Ford Temecula to get serviced and she never lets me down! Staff are very attentive and do their best to get your car done in a timely manner. More
Amazing service Samantha Masuguchi was the service manager that I dealt with. She was polite and on top of things. All with a smile on her face. Very pleasant to work Samantha Masuguchi was the service manager that I dealt with. She was polite and on top of things. All with a smile on her face. Very pleasant to work with and nowadays I appreciate that. More
Pleasant and easy Been coming to Rancho / Gosch Ford for over 20 years. Jim & Rachelle are the best in service dept. Mrs. Summer in Sales is always smiling and knows Been coming to Rancho / Gosch Ford for over 20 years. Jim & Rachelle are the best in service dept. Mrs. Summer in Sales is always smiling and knows stuff and always takes care of all our needs. Jasmine at the register makes checkout always happy and courteous. More
Service (Ken Olson) I have been getting my Ford Fusion serviced here for 5 years now. Ken Olson is a great service advisor. I would like to say thank you and I appreciat I have been getting my Ford Fusion serviced here for 5 years now. Ken Olson is a great service advisor. I would like to say thank you and I appreciate the customer service and friendliness from Ken. More